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Home/Marketing Automation/Microsoft Dynamics 365 Marketing

Microsoft Dynamics 365 Marketing Pricing, Plans, and Availability

#12 in Marketing Automation

by Microsoft · microsoft.com ↗

Dominated enterprise tier alongside Salesforce, Adobe, and Oracle in 2026

#12Marketing Automation
Updated Jul 15, 2026Visit website ↗
38.1/ 100
AI visibility score

How often Microsoft Dynamics 365 Marketing appears when AI assistants answer buyer questions.

#12 in Marketing Automation
Mention rate45%
Answer coverage18 of 40 runs
Microsoft Dynamics 365 Marketing38.1
OverviewPricingReviews

Pricing at a glance

Microsoft Dynamics 365 Marketing is positioned in the supplied documents as part of Microsoft’s Customer Insights marketing solution rather than as a product with a public list price. The official marketing pricing URL in the provided materials does not resolve to a pricing table, and Microsoft’s broader Dynamics 365 pricing overview directs buyers to licensing resources and contact channels instead of a posted marketing rate. For buyers comparing options, the clearest pricing signal in the supplied documentation is that Customer Insights is licensed per tenant and that additional capacity can be purchased as needed. In other words, the available evidence points to a quote-based buying motion: you can confirm the product family and licensing approach, but not a published dollar amount for Dynamics 365 Marketing from these sources alone. That makes Microsoft’s pricing guidance especially relevant for enterprise teams that need marketing automation, customer journeys, and customer data capabilities under a negotiated licensing model.

◇ Pricing model

Quote-based pricing via Microsoft Dynamics 365 licensing resources; no public price list for Microsoft Dynamics 365 Marketing was available in the supplied documents.

↻ Billing notes

The supplied documents do not publish monthly pricing for Microsoft Dynamics 365 Marketing. For the broader Dynamics 365 family, Microsoft provides licensing resources, contact options, and pricing information pages rather than a public marketing price table. The Customer Insights documentation says the product is licensed per tenant and that more capacity can be purchased to meet needs, but it does not specify trial length, minimum commitments, renewal terms, or discounts for this product in the supplied materials.

Evidencemicrosoft.com ↗microsoft.com ↗learn.microsoft.com ↗

Plans and pricing

3 tiers

Dynamics 365 Customer Insights - Journeys

  • Marketing automation capabilities
  • Automated customer journeys

The supplied documents describe this product as part of Customer Insights, but they do not publish a price, billing period, or seat/capacity limit for the marketing automation tier.

Dynamics 365 Customer Insights - Data

  • Unified customer profiles
  • Customer data platform capabilities

The supplied documents identify this as Microsoft's customer data platform and explain that it is licensed per tenant with capacity available to purchase, but they do not provide a public price or billing cadence.

Dynamics 365 Marketing

  • Marketing solution overview
  • Access to pricing information through Microsoft sales or licensing resources

The official marketing pricing page in the supplied documents is unavailable, so no list price, plan table, or package limit can be verified from the source material.

Evidencemicrosoft.com ↗microsoft.com ↗learn.microsoft.com ↗learn.microsoft.com ↗

Add-ons and extras

Additional capacity for Customer Insights

Microsoft states that Customer Insights is licensed per tenant and that you can purchase more capacity to meet your needs. The documents do not disclose the price for that additional capacity.

Evidencelearn.microsoft.com ↗

Hidden and indirect costs

Worth budgeting for
⚠  The supplied documents indicate that pricing information may require direct contact with Microsoft, and that actual checkout pricing can vary by country, currency, and regional variant. That means the amount shown in any conversation may not match the final price a buyer sees when buying through Microsoft channels. Buyers should also expect capacity expansion to be a potential cost driver because Microsoft says Customer Insights is licensed per tenant and can be expanded with more capacity.
Evidencemicrosoft.com ↗learn.microsoft.com ↗

What buyers actually pay

A team wants a marketing automation platform with customer journey orchestration and prefers to work from Microsoft licensing guidance instead of a posted list price.

Expected costContact Microsoft for pricing; no public price is provided in the supplied documents.
Tenant licensingAdditional capacityRegion and currencyChannel or checkout conditions

An enterprise buyer needs marketing software as part of a broader Dynamics 365 deployment and wants to understand whether pricing varies by application package.

Expected costUnknown from the supplied documents; Microsoft points buyers to Dynamics 365 pricing resources and product-specific licensing guidance.
Selected Dynamics 365 applicationPackage or capacity choicesRegional pricing variations
Evidencemicrosoft.com ↗microsoft.com ↗learn.microsoft.com ↗

Pricing FAQ

No. The supplied documents do not include a public price table for Microsoft Dynamics 365 Marketing. The marketing pricing URL resolves to a page-not-found message, and Microsoft instead directs buyers to Dynamics 365 pricing and licensing resources. Buyers should treat the product as quote-based from the supplied evidence.

Microsoft says Customer Insights is licensed per tenant. The documentation also states that buyers can purchase more capacity to meet their needs. However, the supplied sources do not give a public list price or a published capacity rate for this product.

Microsoft’s Dynamics 365 pricing overview directs buyers to licensing resources, product pricing pages, and contact options. For this marketing product, the supplied documents do not show a posted list price, so the practical path is to use Microsoft’s pricing resources or contact Microsoft directly. The evidence in the supplied materials supports a guided-sales pricing motion rather than an ecommerce-style pricing page.

Evidencemicrosoft.com ↗microsoft.com ↗learn.microsoft.com ↗
On this page
01Pricing at a glance02Plans and pricing03Add-ons and extras04Hidden and indirect costs05What buyers actually pay06Pricing FAQ
At a glance
Category rank#12 · Marketing Automation
AI visibility38.1 / 100
Mention rate45%
CategoryMarketing Automation
BrandMicrosoft
Websitemicrosoft.com ↗

Compiled from public product evidence and live AI answers. Empty or unsupported fields are omitted.

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