Dynamics 365 Sales free trial
30-day trialFree
- Try for free
30-day trial; no public seat minimum disclosed.
Microsoft Dynamics 365 Sales Pricing, Plans, and Availability
#5 in CRMby Microsoft · microsoft.com ↗
CRM and sales automation suite for tracking leads, opportunities, and customer relationships.
#5CRMEnterprise
Pricing at a glance
Microsoft Dynamics 365 Sales is priced as a per-user subscription with yearly billing for its publicly listed plans, while some offerings are only available by quote. The public pricing page shows a free trial plus three named base plans—Sales Professional, Sales Enterprise Edition, and Sales Premium—alongside Microsoft Relationship Sales, which is listed as Variable and requires contacting Microsoft for pricing. For buyers comparing options, the practical takeaway is that entry-level pricing is public, advanced plan pricing is also public, and enterprise bundling can move into quote-only territory. The page also makes clear that pricing is not just about seat licenses: Sales Premium includes 1,000 Copilot Credits, while additional Copilot Credits may need to be purchased separately for agents and other AI-driven usage. Microsoft also notes that actual price can vary by currency, country, and regional variant, so final checkout pricing may differ from the list price shown online.
◇ Pricing model
Per-user subscription with yearly billing; some tiers are quote-only; Copilot Credits may be required for agents and add-on usage.
↻ Billing notes
Public pricing is shown as user/month billed yearly for the named paid tiers. The page offers a free trial, and the FAQ states that 1,000 Copilot Credits are included with each Dynamics 365 Sales Premium license. Microsoft also says additional Copilot Credits are available with pay-as-you-go pricing and that prepaid Copilot Credit Commit Units are available with a pre-purchase plan. Microsoft Relationship Sales is not publicly priced and requires contact with a Dynamics 365 sales specialist; the pricing page also states that prices can vary by currency, country, and regional variant.
Plans and pricing
5 tiersDynamics 365 Sales Professional
paid yearly$65.00 user/month
- Core sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
No public seat minimum disclosed on the pricing page.
Dynamics 365 Sales Enterprise Edition
paid yearly$105.00 user/month
- Sales force automation
- Contextual insights
- AI
- Advanced customization
- Access to prebuilt agents like Sales Close Agent
- Natural language insights
No public seat minimum disclosed on the pricing page.
Dynamics 365 Sales Premium
paid yearly$150.00 user/month
- Advanced sales intelligence
- Agentic insights and automation
- 1,000 Copilot Credits
- Sales Insights
- AI-powered recommended actions
- AI-powered data enrichment
Requires a 10-seat minimum.
Microsoft Relationship Sales
Not publicly disclosedVariable
- Dynamics 365 Sales Enterprise plus LinkedIn Sales Navigator
Quote-only tier; requires a 10-seat minimum and directs buyers to contact a Dynamics 365 sales specialist for pricing information.
Add-ons and extras
Copilot Credits
Not publicly disclosedAdditional Copilot Credits are available for purchase separately and are used to run prebuilt and custom agents. The pricing page says 1,000 Copilot Credits are included with each Dynamics 365 Sales Premium license.
Microsoft Copilot Studio
Not publicly disclosedAvailable as a pre-purchase plan or pay-as-you-go plan for running Dynamics 365 agents. Microsoft says the pre-purchase option lets buyers choose credit amount up front, while pay-as-you-go charges for credits consumed at the end of the billing period.
Evidencemicrosoft.com ↗microsoft.com ↗
What buyers actually pay
A small sales team wants the lowest publicly listed paid plan with core CRM automation and yearly billing.
Expected cost$65.00 per user/month, billed yearly.Seat countAnnual commitmentAny needed Copilot Credits purchased separately
A team wants advanced AI, customization, and higher-end sales intelligence.
Expected cost$105.00 to $150.00 per user/month, billed yearly, depending on whether Sales Enterprise Edition or Sales Premium is selected.Plan selectionSeat countWhether included Copilot Credits are sufficientAdditional Copilot Credits if usage exceeds included capacity
An enterprise needs LinkedIn Sales Navigator bundled with Dynamics 365 Sales.
Expected costNot publicly disclosed; quote-only.10-seat minimumCommercial quoteBundled LinkedIn Sales Navigator terms
A buyer wants to validate the product before committing.
Expected costFree for 30 days.Trial eligibilityPotential future paid plan selection
Pricing FAQ
Yes. The pricing page offers a free trial, and the Microsoft Learn article specifically says you can sign up for a 30-day trial. That makes it possible to test the product before paying for a yearly subscription. Public pages do not disclose any trial seat minimum.
Microsoft publicly lists Sales Professional, Sales Enterprise Edition, and Sales Premium. It also lists Microsoft Relationship Sales, but that tier is shown as Variable and directs buyers to contact a Dynamics 365 sales specialist for pricing information. The page therefore combines transparent list pricing with at least one quote-only option.
No. The pricing page says 1,000 Copilot Credits are included with each Dynamics 365 Sales Premium license. It also says additional Copilot Credits are available for purchase separately, and other page text indicates agents require Copilot Credits. Buyers should expect usage-based charges if they rely on agent features beyond the included capacity.
No. Microsoft shows Microsoft Relationship Sales as Variable and tells buyers to contact a Dynamics 365 sales specialist for pricing information. The page also says the offering requires a 10-seat minimum. Because the price is not posted publicly, buyers should treat this as a quote-only tier.