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Microsoft Dynamics 365 Pricing, Plans, and Availability

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Business applications suite including CRM capabilities for sales, customer data, and pipeline management.

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Pricing at a glance

◇ Pricing model

Mixed public list pricing and quote-based pricing. Some Dynamics 365 apps are sold as fixed per-user plans billed yearly, some add-ons use variable or pay-as-you-go billing, and some offerings are available only by contacting Microsoft.

↻ Billing notes

Publicly listed Dynamics 365 app plans on the Sales and Business Central pages are billed yearly, with prices shown as per-user per month. Free trials are available for both Sales and Business Central and are listed as 30-day trials. Microsoft also offers Copilot Credits through both prepaid commit units and pay-as-you-go billing; the pay-as-you-go option is tied to monthly billing and requires no upfront license commitment. Some offerings, such as Microsoft Relationship Sales, are quote-only or variable and may require a minimum seat count. Microsoft further notes that prices shown are informational and may differ at checkout because of country, currency, and regional variants.

Plans and pricing

11 tiers

Dynamics 365 Sales Professional

paid yearly
$65.00 user/month
  • Core sales force automation
  • Microsoft 365 interoperation
  • reporting
  • dashboards

Not publicly disclosed beyond the listed plan scope.

Dynamics 365 Sales Enterprise Edition

paid yearly
$105.00 user/month
  • Industry-leading sales force automation
  • contextual insights
  • AI
  • advanced customization

Not publicly disclosed beyond the listed plan scope.

Dynamics 365 Sales Premium

paid yearly
$150.00 user/month
  • Advanced sales intelligence
  • agentic insights
  • automation
  • 1,000 Copilot Credits
  • Sales Insights
  • AI-powered recommended actions

1,000 Copilot Credits are included with each Dynamics 365 Sales Premium license.

Microsoft Relationship Sales

Not publicly disclosed
Variable
  • Dynamics 365 Sales Enterprise plus LinkedIn Sales Navigator

Requires a 10-seat minimum.

Dynamics 365 Business Central Essentials

paid yearly
$80.00 user/month
  • Comprehensive business management for finance
  • sales
  • operations
  • Microsoft Copilot included

Not publicly disclosed beyond the listed plan scope.

Dynamics 365 Business Central Premium

paid yearly
$110.00 user/month
  • Everything in Essentials
  • service management
  • manufacturing

Not publicly disclosed beyond the listed plan scope.

Dynamics 365 Business Central Team Members

paid yearly
$8.00 user/month
  • Read data
  • approve workflows
  • create or update select information

Limited access only.

Dynamics 365 Sales free trial

30-day trial
Free
  • Try for free

Free 30-day trial.

Dynamics 365 Business Central free trial

30-day trial
Free
  • Try for free

Free 30-day trial.

Microsoft Copilot Studio pre-purchase plan

Not publicly disclosed
Pre-purchase plan
  • Copilot Credit Commit Units to run Dynamics 365 agents
  • choose credit amount up front
  • automatic pay-as-you-go coverage when prepaid credits run out

Requires an Azure subscription to use agents.

Microsoft Copilot Studio pay-as-you-go plan

monthly billing period
Pay-as-you-go
  • Copilot Credits to run Dynamics 365 agents
  • no upfront license commitment

Requires an active Azure subscription linked to the environment.

Add-ons and extras

Copilot Credits

Variable / pay-as-you-go or pre-purchase

Copilot Credits can be purchased with pay-as-you-go pricing or through prepaid Copilot Credit Commit Units. Microsoft says there are no in-product feature or capability differences between the two payment methods; the difference is how you pay for the service.

Microsoft Relationship Sales

Variable

This offering combines Dynamics 365 Sales Enterprise with LinkedIn Sales Navigator and is sold with a 10-seat minimum.

Hidden and indirect costs

Worth budgeting for
⚠  Several Microsoft-published pricing pages note that some capabilities require additional licenses or separate Copilot Credits. For example, the Sales plan comparison says some features and agents require Copilot Credits, and the Business Central page says Sales Order Agent and Payables Agent require Copilot Credits sold separately. That means the published license price may not reflect the full cost of using all agentic features.
⚠  Microsoft also states that actual prices shown are informational and may vary by currency, country, regional variant, and checkout. That makes the displayed list price a starting point rather than a guaranteed final price for every buyer.

What buyers actually pay

A small sales team wants a straightforward published entry plan with annual billing.

Expected cost$65.00 per user/month billed yearly for Dynamics 365 Sales Professional.
Seat countannual billingselected Sales edition

A company wants advanced sales capabilities and agentic features.

Expected cost$150.00 per user/month billed yearly for Dynamics 365 Sales Premium, plus potential Copilot Credit costs if usage exceeds included capacity.
Seat countincluded 1,000 Copilot Creditsadditional Copilot Credit usage

A business wants finance, sales, and operations in one ERP-style app.

Expected cost$80.00 per user/month billed yearly for Business Central Essentials or $110.00 per user/month billed yearly for Business Central Premium.
Chosen editionseat countwhether service management and manufacturing are needed

A buyer wants to test Dynamics 365 before committing.

Expected costFree for a 30-day trial.
Trial eligibilityproduct selected

An organization wants custom agents or consumption-based automation.

Expected costVariable, depending on Copilot Credit consumption and whether pricing is prepaid or pay-as-you-go.
Copilot Credit usageAzure subscriptionprepaid versus pay-as-you-go model

Pricing FAQ

No. Microsoft publishes list prices for some products such as Sales and Business Central, but other items are quote-only or variable. The pricing overview also points buyers to contact Microsoft for pricing information on the broader Dynamics 365 portfolio. In practice, the exact cost depends on the app, edition, and billing model you choose.

Yes. Microsoft lists a free 30-day trial for Dynamics 365 Sales and a free 30-day trial for Dynamics 365 Business Central. The trial calls to action are publicly shown on the product pricing pages. That makes it easy to evaluate the software before purchasing.

Microsoft offers Copilot Credits in two ways: a pre-purchase plan using Copilot Credit Commit Units and a pay-as-you-go plan. The pay-as-you-go option is described as billing at the end of the monthly billing period and requiring no upfront license commitment. Microsoft also says there are no in-product feature differences between the two payment methods.

Yes. Microsoft Relationship Sales requires a 10-seat minimum. The page also identifies that offering as variable rather than a fixed public list price. If your organization is considering that bundle, the minimum seat count will affect your total starting cost.

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