by Newrelic · newrelic.com ↗
Telemetry platform for application, infrastructure, and digital experience monitoring.
New Relic’s public pricing is built around usage rather than a single flat subscription. The company positions the model as simple and transparent, with a perpetual Free tier for teams that want to start without a credit card, plus paid editions and add-ons for organizations that need more scale, more users, or advanced compliance and retention features. On the official pricing page, New Relic says buyers can “Pay as you grow,” and the pricing documentation explains that the primary billing inputs are data ingested, user edition, and optional compute or data-capability add-ons. For buyers evaluating observability budgets, the important distinction is that some prices are openly published while others are quote-only or tied to a contract, so the best estimate depends on whether you are buying on pure usage, a committed contract, or a custom enterprise arrangement.
The clearest public entry point is the Free tier, which includes 100 GB of ingest per month, unlimited free basic users, one free full platform user, and access to more than 50 capabilities. From there, New Relic publishes a data-metered price of $0.40 per GB ingested beyond the free 100 GB, plus a separate set of list prices for user editions and add-ons in the usage plan. Standard is described as the starting point for small teams, but its public price is not shown on the main pricing page. Pro and Enterprise include broader access and support, and the usage plan lists their per-user prices under different billing cadences, including annual upfront, monthly billing, and pay-as-you-go for Pro and Enterprise full platform users. The same documentation also confirms that optional features such as Advanced Compute, EU data region selection, extended retention, synthetic checks, and Live Archives can add cost.
For buyers comparing observability vendors, this means New Relic is not a simple per-seat tool and not a simple per-GB tool; it is both, depending on the edition and plan structure. That can be attractive for teams that want to start free and then scale usage gradually, but it can also make forecasted spend more dependent on telemetry volume, user mix, and add-on adoption. The public materials also make clear that commitment contracts can unlock discounted rates, while overages, retention, and specialized compliance features can raise the bill. In practice, the most predictable cost path is to model ingest, user types, and any Advanced Compute or data-region requirements together before requesting pricing.
Usage-based pricing with data ingest as the primary meter, plus user-based editions and optional paid add-ons; some tiers are publicly listed while others are quote-only or require a pricing request.
New Relic publicly documents both monthly pay-as-you-go and commitment-based billing. The usage plan says PAYG has a rolling one-day term and that usage above the free edition is billed in arrears on the first business day of the following month. The same document says Pro and Enterprise user prices have annual upfront, monthly billing, and pay-as-you-go list prices, while the pricing page says Pro uses commitment options and Enterprise is quote-only. Free trials are not described as time-limited trials; instead, New Relic offers a perpetual free tier with no credit card required. Discounts are described for commitment contracts, where agreed-upon payment commitments exchange for discounted rates during the commitment term.
The free tier allows a maximum of 100 GB of data ingested; data ingest stops at that threshold and you must upgrade to ingest beyond 100 GB.
The pricing page describes Standard as for small teams getting started with observability and states the edition is limited to 5 full platform users.
The pricing page does not publish a self-serve price for Pro; it points buyers to request pricing. The docs indicate Pro supports optional full consumption pricing with no user licenses.
The pricing page presents Enterprise as custom pricing with no public list amount.
Official usage-plan list price notes apply: promotional and subject to change; monthly amounts are in USD. The plan is also described as $10 promotional price for the first user and $99 per additional user up to five total users.
Official list price notes say only one user edition can be used at a time and all amounts are monthly and in USD. Commitment pricing and PAYG conversion are governed by the usage plan.
Official list price notes say only one user edition can be used at a time and all amounts are monthly and in USD.
Official list price notes say amounts are monthly and in USD.
The official pricing page says $0.40 per GB ingested beyond the free 100 GB limit.
The usage-plan list price is per GB ingested; the documentation also describes Data Plus as the advanced-capabilities data option.
Adds European Union data region handling for the selected data option. The usage plan states that if your account is in the EU data region, multiply the list price by 1.15.
Extends retention for data beyond the default length of time. The documentation says this applies to all your data, not just logs.
Billable when synthetic monitor checks exceed the default number included in your plan.
Extends log storage duration up to seven years and also requires Advanced Compute.
A small engineering team wants to begin observability without a purchase order or card.
Expected cost$0 to start, with 100 GB of ingest included in the perpetual Free tier. If they move into Standard or higher, pricing is not publicly disclosed on the pricing page.A team wants published per-user pricing for a full-platform plan and is considering Pro.
Expected cost$349/user annually upfront, $390.88/user monthly, or $418.80/user on Pay As You Go for New Relic - Pro Full Platform Users.A buyer expects to pay only for telemetry volume and minimize user-license friction.
Expected cost$0.40 per GB for New Relic - Data beyond the free 100 GB, with the first 100 GB free each month.An enterprise buyer needs compliance features and wants a custom contract.
Expected costNot publicly disclosed; the pricing page routes Enterprise to custom pricing and the usage plan references committed pricing and buying programs.New Relic publishes some public prices, but not every tier is fully disclosed. The Free tier, core data ingest price, and several usage-plan list prices are public, while Standard, Pro, and Enterprise on the main pricing page require buyers to request pricing for at least some options. For larger or more specialized buying programs, New Relic also references custom pricing and contract-based commitments.
The public pricing page emphasizes a perpetual Free tier rather than a time-limited trial. It says you can start for free, no credit card is required, and the Free tier includes 100 GB/month of ingest. The site also says to get started free, which is different from a standard expiring trial.
New Relic states that the Free tier allows a maximum of 100 GB of data ingested and that data ingest stops at that threshold until you upgrade. The pricing page also says the core data price is $0.40 per GB ingested beyond the free 100 GB limit. For PAYG customers, excess usage is billed in arrears according to the usage plan.
