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Nuclino Pricing, Plans, and Availability

#10 in Knowledge Management

by Nuclino · nuclino.com ↗

Lightweight collaborative wiki and knowledge base for internal team documentation.

#10Knowledge ManagementSmall business
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Pricing at a glance

Nuclino’s public pricing is straightforward: a free entry tier for very small usage, a low-cost Starter plan for teams that need unlimited content and standard admin features, and a Business tier for organizations that want AI, audit logs, team insights, advanced security controls, and SSO. The official pricing page presents the Free and Starter plans clearly, while Business is positioned as the higher-end option with no publicly displayed dollar amount in the supplied documents. For buyers, the main variables are headcount, storage needs, and whether advanced governance features such as SAML SSO, audit logging, and custom publishing are required. Nuclino also offers a 14-day free trial with no credit card required, which lowers the friction to evaluate the product before committing. The public materials indicate that additional users are charged prorated for the remainder of the subscription period, so final invoice size can change as teams add seats. For larger organizations with more than 100 users, Nuclino directs prospects to contact the company for a custom solution rather than publishing an enterprise list price.

◇ Pricing model

Freemium with Free, Starter, and Business tiers; paid plans are per user and the company asks larger teams with more than 100 users to contact them for a solution.

↻ Billing notes

Nuclino offers a 14-day free trial with no credit card required. The company says you can pay by credit card or PayPal, and it accepts major cards including Visa, MasterCard, American Express, and Discover. Billing supports prorated charges for additional users, and the help center includes workflows for upgrading, changing billing details, and canceling subscriptions. Public materials do not disclose whether Starter or Business is billed monthly versus annually on the supplied documents, so billing cadence beyond the fact that the product is sold per user and on a subscription basis is not publicly disclosed here.

Plans and pricing

3 tiers

Free

Free plan
$0
  • Up to 50 items
  • Up to 3 canvases
  • 2GB total storage
  • Help center support

The free tier is capped at 50 items, 3 canvases, and 2GB total storage. The official pricing page says this is the basic version of Nuclino.

Starter

per month
Starting at $6.00 per user, per month
  • Unlimited items
  • Unlimited canvases
  • Admin tools
  • Publishing
  • 30-day version history
  • 10GB storage per user

No public item or canvas limit is disclosed for Starter. Storage is 10GB per user, and version history is limited to 30 days.

Business

Not publicly disclosed
Not publicly disclosed
  • Everything in Starter
  • Sidekick (AI)
  • Audit log
  • Team insights
  • Advanced security controls
  • SAML single sign-on (SSO)

No public price is shown on the supplied official pricing page. The plan includes higher storage at 20GB per user and unlimited version history.

Add-ons and extras

Additional users / seats

Prorated fee for the remainder of the subscription period

Nuclino says additional users can be added as the team grows, and any added user is charged prorated for the rest of the current subscription term.

Large-team solution

Quote only

For teams or businesses with more than 100 users, Nuclino asks prospects to contact the company for a solution that fits their needs.

Hidden and indirect costs

Worth budgeting for
⚠  The public pricing page indicates that billed teams include all users when upgrading, which can make the effective cost higher than a single-seat headline price. Nuclino also charges prorated fees for additional users added mid-cycle, so headcount growth can change the invoice amount during a billing period. For larger organizations with more than 100 users, pricing is not public and becomes a quote-based sale.

What buyers actually pay

A small team wants to try Nuclino for internal documentation with no upfront commitment.

Expected cost$0 during the 14-day trial; then Free at $0 if they do not upgrade.
Trial lengthNo credit card requiredFree plan limits of 50 items, 3 canvases, and 2GB storage

A growing team needs unlimited docs, more storage, and standard admin controls.

Expected costStarting at $6.00 per user, per month for Starter.
Seat countAny prorated mid-cycle seat additionsStorage at 10GB per user

A business wants AI, SSO, audit logs, and advanced security features.

Expected costNot publicly disclosed; quote likely required for exact Business pricing.
Seat countSecurity and compliance needsAI and team-insight featuresPotential custom pricing for teams over 100 users

Pricing FAQ

Yes. The official pricing page says Nuclino offers a 14-day free trial. It also says no credit card is required, so teams can evaluate the product before entering payment details. After the trial ends, users can either upgrade or remain on the free plan.

The free plan includes up to 50 items, up to 3 canvases, and 2GB total storage. Nuclino describes it as the basic version of the product. The public pricing page also shows help center support for the free tier.

The supplied third-party pricing reference lists Starter at $6.00 per user, per month. The official pricing page confirms Starter is the paid tier above Free and includes unlimited items, unlimited canvases, admin tools, publishing, 30-day version history, and 10GB storage per user. Because the official page excerpt does not show the dollar amount, the exact price is supported by the third-party pricing reference in the supplied documents.

No. In the supplied official pricing materials, the Business plan features are listed, but the amount is not shown. Nuclino also says teams or businesses with more than 100 users should contact the company for a tailored solution. That makes Business effectively a quote-based tier in the public materials provided here.

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