Omnisend Pricing, Plans, and Availability

#6 in Email Marketing

by Omnisend · omnisend.com

Email and SMS marketing platform with campaign builders, templates, and reporting.

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Pricing at a glance

◇ Pricing model

Free tier + usage-based monthly subscriptions with contact-based billing tiers; SMS is a paid add-on on Pro and a separate add-on for Standard users.

↻ Billing notes

Omnisend’s pricing is billed monthly, but there is also a starter discount for users who pay three months upfront on a paid plan for the first time. That discount saves 30% off the monthly subscription price for the first three months, after which billing reverts to the regular monthly rate unless another payment plan is chosen. The help center also says billing tiers adjust automatically each cycle based on billable contact count, and paid users may downgrade at the end of the current cycle. A one-off freeze option is available for $50 USD + VAT.

Plans and pricing

4 tiers

Free

Monthly
$0/month
  • 500 monthly emails
  • 250 contacts
  • 500 web push notifications
  • 24/7 support
  • Omnisend MCP

Send up to 500 emails per month and reach up to 250 contacts. No credit card is required, and you can upload unlimited contacts, but campaigns can only be sent to a segment of 250 contacts or fewer on the Free plan.

Standard

Monthly
$16/month
  • 6,000 emails/mo
  • 500 contacts
  • Unlimited web push notifications
  • 24/7 support
  • Omnisend MCP
  • Account expert (from $400)

Public pricing is shown as starting at $16/month, and the help center says your billing tier changes automatically each cycle based on billable contact count. Standard does not include SMS, and the plan’s email credits are contact count × 12 per billing cycle.

Pro

Monthly
$59/month
  • Unlimited monthly emails
  • 2,500 contacts
  • Unlimited web push notifications
  • AI powered personalizations
  • 24/7 support
  • Omnisend MCP

Public pricing starts at $59/month. Pro includes unlimited emails by default, and SMS is available as a paid add-on starting at $0.007 per SMS. The page also notes volume discounts at higher tiers and that pricing still changes automatically with billable contact count.

Custom

Not publicly disclosed
Not publicly disclosed
  • Unlimited monthly emails
  • Custom contact amount
  • Unlimited web push notifications
  • AI powered personalizations
  • 24/7 support
  • Omnisend MCP

This tier is positioned for businesses with custom needs, large contact volumes, or high email volume, and the page instructs buyers to request more info rather than publish a fixed price.

Add-ons and extras

SMS add-on for Pro

Starting at $0.007/SMS

Omnisend says SMS is added to Pro with volume-based pricing, and the starting rate applies to high-volume US sends. The pricing page also states that SMS is available in multiple countries and varies by country and volume.

Personalized Content add-on

Not publicly disclosed

Standard-plan users can buy Personalized Content as a standalone add-on. The help center says the add-on pricing is based on the billable contacts pricing tier, but it does not publish a fixed dollar amount on the page provided.

Send in Personalized Time add-on

Not publicly disclosed

Standard-plan users can buy Send in personalized time as a standalone add-on. Omnisend says the add-on uses the same pricing structure as Personalized Content, but no fixed public price appears in the supplied text.

Hidden and indirect costs

Worth budgeting for
⚠  Omnisend bills on billable contacts, not just subscribed contacts. The help center says billable contacts include both subscribers and non-subscribers who receive automated messages, so a store’s price can rise even if the opt-in list itself stays flat. The pricing page also says you can upload unlimited contacts, but the tier depends on the billable contact count, which means list growth can trigger an automatic upgrade at the next billing cycle.
⚠  SMS is not included on Standard, and Pro SMS pricing varies by country and volume. That makes messaging cost less predictable for teams that plan to send text campaigns heavily or across multiple regions. The pricing page also notes that some advanced features are only included on Pro, while Standard users may need to purchase add-ons to get comparable functionality.

What buyers actually pay

A small ecommerce store testing email marketing with a very short list and low send volume.

Expected cost$0/month on the Free plan.
Up to 250 contactsUp to 500 emails per monthNo credit card required

A growing store that needs more sending capacity but does not need SMS.

Expected costStarting at $16/month on Standard, with the final price moving by billable contact tier.
Billable contact countMonthly email volumeAutomatic tier adjustments

A high-volume ecommerce team that wants email plus SMS.

Expected costStarting at $59/month for Pro, plus SMS starting at $0.007/SMS.
Billable contact countSMS volumeCountry of SMS deliveryVolume discounts at higher tiers

A merchant with custom needs or very large contact volume.

Expected costNot publicly disclosed; request a custom quote.
Custom contact amountCustom email volumeSales-assisted pricing

Pricing FAQ

Yes. Omnisend publicly lists a Free plan priced at $0/month. The Free plan includes up to 500 emails per month, up to 250 contacts, and 500 web push notifications, and no credit card is required. It is intended for getting started and testing email marketing before upgrading.

Omnisend bills paid accounts by contact tier and adjusts the billing tier automatically as the list grows or shrinks. The help center explains that billable contacts include subscribers and non-subscribers who receive automated messages, so the billed amount can change even if only opted-in subscribers stay the same. Monthly billing is the default shown on the public pricing page.

No. The help center explicitly says SMS is not available on the Standard plan, and the public pricing page shows SMS as an add-on starting at $0.007 per SMS for Pro. Omnisend also says SMS pricing varies by country and volume, so actual spend depends on where messages are sent and how many are sent.

Yes. Omnisend offers a starter discount for users who choose to pay for three months upfront on their first paid plan subscription. The company says this saves 30% off the monthly subscription price for the first three months, and then billing returns to the regular monthly price unless another payment plan is selected.

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