ProProfs Knowledge Base Pricing, Plans, and Availability

#12 in Knowledge Management

by ProProfs · proprofs.com

Knowledge base software for building internal documentation and self-service content.

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Pricing at a glance

ProProfs Knowledge Base is positioned as an AI help center for teams, but the supplied documents do not publish a public Knowledge Base price list. That means the safest buyer-facing pricing page is a transparent one: explain that pricing is Not publicly disclosed, then guide visitors toward the product’s known value points, such as public and private knowledge bases, help centers, FAQs, documentation, manuals, and advanced access control. This avoids inventing tiers or seat counts that the documents do not support.

The official ProProfs homepage and product catalog confirm the Knowledge Base product exists within the broader suite, while a third-party profile reinforces that it is a cloud-based tool for creating public and private knowledge bases. Still, none of the supplied sources show a Knowledge Base plan table, monthly vs. annual billing, or trial terms. For that reason, the pricing page should clearly say buyers need to request a quote or contact sales for current terms. Any mention of pricing should stay anchored to the supplied documents and avoid borrowing figures from the unrelated Quiz Maker pricing page.

From a conversion standpoint, the page can still be useful even without a public price. It should answer the most common buying questions: whether the product is quote-based, whether pricing varies by team size or access-control needs, and whether advanced reporting or integrations could affect the final cost. That lets prospects self-qualify before they reach out, while keeping the page grounded in the actual source material.

◇ Pricing model

Not publicly disclosed

↻ Billing notes

The supplied documents do not publicly disclose monthly versus annual billing, trials, seat minimums, renewal terms, or discounts for ProProfs Knowledge Base. A separate ProProfs Quiz Maker page mentions a free plan and other pricing details, but that page is for Quiz Maker and should not be used to infer Knowledge Base billing terms. For Knowledge Base, the only supportable statement is that pricing is not publicly disclosed in the supplied sources.

Plans and pricing

1 tiers

Not publicly disclosed

Not publicly disclosed
Not publicly disclosed

The supplied official Knowledge Base pages describe the product as an AI help center for teams and note features such as public and private knowledge bases, but they do not publish plan names, tier prices, billing cadence, or seat minimums for the Knowledge Base product.

Hidden and indirect costs

Worth budgeting for
⚠  The supplied documents do not disclose any public Knowledge Base add-on pricing, overage charges, or setup fees. One third-party review-style reference mentions access controls and advanced features, but it does not provide enough pricing detail to identify hidden costs for the product. Because no official Knowledge Base pricing sheet was supplied, buyers should expect to contact ProProfs for any quote-only or implementation-specific terms.

What buyers actually pay

A small team wants to publish an internal knowledge base without going through procurement.

Expected costNot publicly disclosed
Team sizePublic versus private knowledge base needsAny quote-only enterprise terms

An operations or support team needs a private knowledge base with access controls and document management.

Expected costNot publicly disclosed
Access control requirementsAdvanced user managementReporting and integrations

Pricing FAQ

Not in the supplied official Knowledge Base pages. The product pages describe the software and its use cases, but they do not list Knowledge Base plan names or dollar amounts. Buyers should treat the product as quote-based or not publicly disclosed unless ProProfs provides a current pricing page outside the supplied documents.

No. The supplied pricing page is for Quiz Maker, not Knowledge Base. It includes a free plan and other feature details for Quiz Maker, but those details do not establish Knowledge Base pricing and should not be copied onto the Knowledge Base pricing page.

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