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Scout APM Pricing, Plans, and Availability

#9 in Observability

by Scoutapm · scoutapm.com ↗

Application performance monitoring for developers building and operating web apps.

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Pricing at a glance

◇ Pricing model

Transaction-based tiers with unlimited users and apps; free tier available; annual discount; enterprise quote-only.

↻ Billing notes

Scout offers both monthly and annual billing, with annual plans discounted by 10% compared with monthly billing. The pricing page says no contracts, no credit card required, and month-to-month billing with changes taking effect immediately and prorated billing. A 14-day free trial is included for new accounts, and the official pricing page also mentions 14 days of unlimited performance data before choosing a plan. Enterprise customers can request invoices, wire transfer, ACH, purchase orders, and custom contracts.

Plans and pricing

7 tiers

Free

Monthly
$0/month
  • 300K monthly transactions
  • 1 GB log data
  • 5,000 errors included
  • Real human support
  • Scout CLI & MCP server
  • Full API access

Includes 300,000 monthly transactions, 1 GB log data, and 5,000 error events per month.

Startup

Monthly
$19/month
  • 600K transactions
  • 5k errors
  • 1 GB logs

Includes 600,000 transactions per month, 5,000 errors, and 1 GB logs.

Small

Monthly
$39/month
  • 1.2M transactions
  • 5k errors
  • 1 GB logs

Includes 1.2 million transactions per month, 5,000 errors, and 1 GB logs.

Medium

Monthly
$99/month
  • 3M transactions
  • 5k errors
  • 1 GB logs

Includes 3 million transactions per month, 5,000 errors, and 1 GB logs.

Large

Monthly
$299/month
  • 9M transactions
  • 5k errors
  • 1 GB logs

Includes 9 million transactions per month, 5,000 errors, and 1 GB logs.

Production Ready

Monthly or annual (annual saves 10%)
$59/month
  • 1.2M monthly transactions
  • 50,000 errors with intelligent grouping
  • 30 GB log storage, 14-day retention
  • Full trace analysis & N+1 detection
  • Real human support (priority)
  • Everything in Free, plus more

Official pricing page shows $98/mo crossed out and $59/month for annual billing; plan includes 1.2 million monthly transactions and 30 GB log storage with 14-day retention.

Enterprise

Not publicly disclosed
Not publicly disclosed
  • Custom transaction volume
  • Custom log storage & retention
  • Single Sign-On (SSO)
  • Security & Compliance audit
  • SLA reporting
  • Premier support

Custom plan options; pricing is quote-only.

Add-ons and extras

More Errors

$19/month

Adds 50,000 additional errors.

More Logs

$40/month

Adds 30 GB additional log storage.

Additional log storage over 30 GB

$0.46/GB

Log storage above the included 30 GB is billed in arrears as on-demand usage.

Hidden and indirect costs

Worth budgeting for
⚠  Scout publicly says there are no seat licenses or per-host fees, which reduces the chance of hidden expansion costs as teams grow. However, log usage beyond the included allowance is billed separately, and additional errors can also be purchased as an add-on, so costs can rise if usage exceeds the included monthly limits. The enterprise page also notes custom contracts, multi-year terms, custom data retention, and volume pricing, which means large or specialized deployments may require negotiated commercial terms.

What buyers actually pay

A small team wants to start free while evaluating whether Scout’s transaction limits are enough for production traffic.

Expected cost$0/month
300,000 monthly transactions1 GB log data5,000 errors included

A team expects to outgrow the free plan but still wants a predictable fixed monthly bill.

Expected cost$19/month to $299/month depending on transaction tier
Chosen transaction tierLog usageError volume

A customer wants annual billing on the Production Ready plan.

Expected cost$59/month billed annually
Annual billing discount1.2M monthly transactions50,000 errors with intelligent grouping30 GB log storage

A team needs enterprise controls, SSO, and custom retention.

Expected costNot publicly disclosed
Custom transaction volumeCustom log storage and retentionSSOCompliance and SLA requirements

Pricing FAQ

Yes. The official pricing page says Scout Monitoring starts at $0/month and includes 14 days of unlimited performance data so you can evaluate usage before choosing a plan. It also says no credit card is required to start. The FAQ repeats that each new account starts with a 14-day free trial with unlimited performance data.

Scout’s pricing is built around monthly transaction tiers, and when you exceed the selected plan’s transaction limit, Scout continues monitoring but stops recording new transactions in the dashboard until the next billing cycle or until you upgrade. For logs, the FAQ says storage above the included 30 GB is billed in arrears at $0.46 per GB. The pricing page also offers add-on capacity for more errors and more logs.

No. Scout says pricing is based on transaction tiers with no seat licenses or per-host fees. Every plan includes unlimited users and applications. The enterprise page repeats that Scout is priced on request volume with unlimited users and apps included.

The enterprise tier is quote-only and is positioned for custom needs. Publicly listed inclusions include custom transaction volume, custom log storage and retention, SSO, security and compliance audit support, SLA reporting, and premier support. The enterprise page also notes invoice billing, purchase orders, custom contracts, and BAA availability for HIPAA-related use cases.

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