Sematext Pricing, Plans, and Availability

#9 in Observability

by Sematext · sematext.com

Monitoring and observability platform for logs, metrics, traces, and uptime.

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Pricing at a glance

◇ Pricing model

Metered, app-scoped pricing with separate plans per solution; pricing is based on usage dimensions such as host count, agent count, daily log volume, retention, page views, or monitors. Public pricing is shown as starting monthly rates, and some tiers require contact for custom plans.

↻ Billing notes

Sematext offers a 14-day trial and says no credit card is needed to start. Monthly and annual billing are supported, and annual prepayment receives a 10% discount; if you use multiple solutions with annual prepayment, the discount increases to 15%. The pricing guide says there is no commitment unless you choose annual payment, and that plans and retention can be changed up or down at any time with immediate effect. Credit cards are charged on the first of the month for the previous month’s usage, and unpaid charges can result in Apps being disabled if payment fails through the 15th.

Plans and pricing

10 tiers

Logs

Monthly
Starts at $5 / month
  • Hassle-free log management and analytics
  • 14-day free trial
  • No credit card needed

Pricing depends on daily log volume, retention duration, and selected plan. The pricing page states no fixed data buckets, no overage charges, unlimited sources, and unlimited users.

Infra Monitoring

Monthly
Starts at $2.8 / month
  • Monitor your whole Infrastructure in real-time
  • 14-day free trial
  • No credit card needed

Price depends on the number of hosts, containers, plan, and data retention. The pricing page states there are no fixed data buckets and no overage charges.

Service Monitoring

Monthly
Not publicly disclosed
  • Monitor service-level performance metrics in real-time
  • 14-day free trial
  • No credit card needed

Pricing depends on the number of monitoring agents, plan, and data retention. The public page shows plan structure but does not expose the exact tier prices in the provided document text.

Tracing

Monthly
Starts at $19 / month
  • Zero-code distributed tracing in minutes
  • 14-day free trial
  • No credit card needed

The public pricing page shows a starting monthly rate, but the provided documents do not expose detailed usage thresholds or retention bands for the trace tiers.

Network Map

Monthly
Starts at $1.68 / month
  • Visualize infrastructure topology in real-time
  • 14-day free trial
  • No credit card needed

The pricing page presents a per-host starting price for monthly billing, but the provided text does not disclose full public tier thresholds.

Experience

Monthly
Starts at $9 / month
  • Improve your customers’ digital experience
  • 14-day free trial
  • No credit card needed

The pricing page shows a monthly starting price, but the provided documents do not expose full public limits or detailed plan thresholds.

Synthetics

Monthly
Starts at $2 per monitor / month
  • Monitor performance and availability of your site and APIs
  • 14-day free trial
  • No credit card needed

The pricing page shows a per-monitor monthly starting price; the provided text does not list public seat minimums or full plan thresholds.

Basic

Monthly
Not publicly disclosed
  • 1 day retention for Infrastructure Monitoring
  • 7 days retention and 500 MB/day daily volume for Logs
  • 14-day free trial
  • No credit card needed

For Infrastructure Monitoring, the Basic plan shows 1 day retention. For Logs, the Basic plan shows 500 MB/day and 7 days retention. The exact underlying monthly formula is not fully disclosed in the provided text for all apps.

Standard

Monthly
Not publicly disclosed
  • Plan tier available for Infrastructure Monitoring, Service Monitoring, and Logs
  • 14-day free trial
  • No credit card needed

The provided page text references Standard as an available plan, but the exact dollar amount is rendered as a template variable in the supplied document text and is therefore not publicly disclosed here.

Pro

Monthly
Not publicly disclosed
  • Plan tier available for Infrastructure Monitoring, Service Monitoring, and Logs
  • 14-day free trial
  • No credit card needed

The provided page text references Pro as an available plan, but the exact dollar amount is rendered as a template variable in the supplied document text and is therefore not publicly disclosed here.

Add-ons and extras

Audit Trail

2% of monthly bill on annual plans; 3% of monthly bill on monthly plans

Audit Trail can be enabled to capture user activity such as creating or updating alerts, dashboards, and apps. When enabled, Sematext adds a percentage to the monthly bill depending on billing cadence.

Hidden and indirect costs

Worth budgeting for
⚠  Sematext says there are no overage charges and no fixed data buckets, but some costs can still scale with usage because pricing is metered by host count, agent count, daily log volume, retention, page views, monitors, and similar plan inputs. Logs also have a received-data charge of $0.10 per GB when raw log messages are transmitted, and storage costs vary by plan and retention, so buyers should model both ingestion and storage together. The pricing guide also notes that custom plans, volume discounts, and other pricing discussions may require contacting customer success.

What buyers actually pay

A small team wants to start with log monitoring and only needs a lightweight entry plan.

Expected costStarts at $5 / month for Logs, billed monthly.
daily log volumeretention durationselected plan

A DevOps team needs infrastructure monitoring for a small environment.

Expected costStarts at $2.8 / month for Infra Monitoring, billed monthly.
number of hostsnumber of containersretention durationselected plan

A team wants to add distributed tracing without code-heavy setup.

Expected costStarts at $19 / month for Tracing, billed monthly.
selected planusage dimensions disclosed on the pricing page are limited in the provided text

A buyer wants synthetics for site and API uptime checks.

Expected costStarts at $2 per monitor / month, billed monthly.
number of monitors

A customer chooses annual prepayment to reduce spend.

Expected cost10% discount on annual prepayment, or 15% when using multiple solutions with annual prepayment.
billing cadencenumber of solutions

Pricing FAQ

Yes. The pricing guide says Sematext offers a 14-day trial period with all Pro features enabled, and the pricing page says 14-day free trial / No credit card needed. During the trial you are not charged. Estimated costs for trial Apps show as $0 in the Plans & Billing section.

Sematext’s pricing page says there are no overage charges, and the product site also says you can set a Max Daily Volume to automatically reject excess data. The pricing guide further explains that Logs can reject data once a hard GB/day limit is reached. So the model is designed to prevent surprise overages rather than bill them afterward.

Yes. The pricing guide says all app attributes, like plan and data retention, can be changed up or down at any time without contacting Sematext, and changes take effect right away. It also says you can upgrade or downgrade an App any number of times. That makes the platform flexible for teams whose usage changes over time.

The pricing guide says there is no commitment and no contract unless you choose an annual payment plan. It also says you can disable Apps or delete them at any time. For larger or longer-term contracts, Sematext asks buyers to get in touch.

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