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Home/CRM/SugarCRM

SugarCRM Pricing, Plans, and Availability

#6 in CRM

by SugarCRM · sugarcrm.com ↗

CRM platform for sales automation, account management, and forecasting.

#6CRMMid-market
Updated Jul 15, 2026Visit website ↗
54.4/ 100
AI visibility score

How often SugarCRM appears when AI assistants answer buyer questions.

#6 in CRM
Mention rate63%
Answer coverage20 of 32 runs
SugarCRM54.4
OverviewPricingAlternativesReviews

Pricing at a glance

◇ Pricing model

Per user, per month, billed annually; 15 user minimum on the official pricing page.

↻ Billing notes

The official pricing page shows annual billing for all three tiers and a 15 user minimum on each plan. The public website also includes a “Pricing request” and “Request quote” path, indicating some purchases may be handled through sales rather than self-serve checkout. No trial length, monthly-billing option, renewal terms, or discount policy is stated in the supplied documents.

Evidencesugarcrm.com ↗sugarai.com ↗

Plans and pricing

3 tiers

Standard

billed annually
$59 USD per user per month
  • Accounts & contact management
  • Lead & opportunity management
  • Quote management
  • Activity management
  • Pipeline management
  • Business process management

15 user minimum.

Advanced

billed annually
$85 USD per user per month
  • Everything in Standard
  • Mail & calendar integration
  • Case management
  • Bug tracking
  • Standard support
  • Sugar Intelligence

15 user minimum.

Premier

billed annually
$135 USD per user per month
  • Everything in Advanced
  • Geo mapping
  • 2x file managed storage
  • 2x data managed storage
  • Enhanced support
  • LinkedIn connector

15 user minimum.

Evidencesugarai.com ↗

Hidden and indirect costs

Worth budgeting for
⚠  The pricing page does not publish separate add-on charges, so some costs may only become clear during a sales conversation. The official site also points buyers to request a quote, which suggests the final price can depend on team size and selected configuration. Because the page includes a 15 user minimum, smaller deployments may need to budget for more seats than they initially planned.
Evidencesugarcrm.com ↗sugarai.com ↗

What buyers actually pay

A small sales team that wants core CRM, pipeline tracking, and basic support.

Expected costAt least $885 per month billed annually for 15 users on Standard.
15 user minimumStandard tierannual billing

A growing team that needs email/calendar sync, case management, and workflow support.

Expected costAt least $1,275 per month billed annually for 15 users on Advanced.
15 user minimumAdvanced tierannual billing

A larger team that wants enhanced forecasting, advanced analytics, and enhanced support.

Expected costAt least $2,025 per month billed annually for 15 users on Premier.
15 user minimumPremier tierannual billing
Evidencesugarai.com ↗

Pricing FAQ

Yes. The official pricing page lists three subscription tiers with per-user monthly prices and annual billing. It also shows a 15 user minimum for each plan. If you need a final quote for your team, the website directs you to request pricing from sales.

The supplied pricing document names three plans: Standard, Advanced, and Premier. Standard is the entry tier, Advanced adds more workflow and support capabilities, and Premier includes the most extensive feature set shown on the page. The document does not indicate any other publicly listed tiers.

The supplied documents do not show a monthly billing option or a free trial. The official pricing page only states that the listed prices are billed annually. If those options exist, they are not supported by the documents provided here.

Evidencesugarcrm.com ↗sugarai.com ↗
On this page
01Pricing at a glance02Plans and pricing03Hidden and indirect costs04What buyers actually pay05Pricing FAQ
At a glance
Category rank#6 · CRM
AI visibility54.4 / 100
Mention rate63%
CategoryCRM
BrandSugarCRM
Websitesugarcrm.com ↗
SegmentMid-market

Compiled from public product evidence and live AI answers. Empty or unsupported fields are omitted.

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