by Tettra · tettra.com ↗
Internal knowledge base for documenting processes and answering team questions.
Tettra’s published pricing is straightforward for teams that want a self-serve plan, but it shifts to a sales-led model for larger or more complex deployments. The official pricing page shows a single named self-serve tier, Scaling, with a public rate of $8 per user/month and a 10-user minimum. It also advertises monthly and yearly billing, with yearly billing marked as 20% off. For teams that need SSO, SCIM, onboarding help, custom reporting, or enterprise support, Tettra lists an Enterprise plan as custom pricing and asks buyers to contact sales. The FAQ adds practical billing details: a 30-day free trial on Scaling, a credit-card requirement to continue after the trial, invoicing and ACH/wire transfers on Professional or Enterprise plans, and discounted per-user rates for Enterprise customers past 250 licenses. Overall, Tettra is best understood as a per-seat knowledge base with a transparent entry price and a negotiated upper tier for larger buyers.
Per-user subscription with self-serve and quote-only enterprise pricing.
Tettra publicly shows both monthly and yearly billing, with yearly pricing advertised as 20% off and the FAQ describing annual payment as two free months. The official pricing page offers a 30-day free trial for Scaling. The FAQ says a credit card is required to continue after the trial ends. The same FAQ states that invoicing and ACH/wire transfers are available on Professional or Enterprise plans, and that Enterprise customers past 250 licenses can access discounted per-user rates. The pricing page also states that the Enterprise tier is contact-sales only.
10 user minimum. The page shows unlimited storage, but it does not publicly disclose page-request, verification, or usage limits.
The pricing page says to contact sales and does not publicly disclose a list price or seat minimum. The FAQ adds that past 250 licenses, discounted per-user rates are available.
The comparison table shows SSO is included on Enterprise but is a paid add-on on Scaling.
The comparison table shows SCIM is included on Enterprise but is a paid add-on on Scaling.
A growing team wants a self-serve knowledge base with AI, Slack integration, and analytics.
Expected cost$8 per user/month, with a 10-user minimum; yearly billing is discounted by 20%.A larger organization needs hands-on onboarding, SSO/SCIM, and custom reporting.
Expected costNot publicly disclosed; quote only.A team is evaluating the product during the trial period before committing.
Expected cost$0 for the 30-day trial, then card required to continue.No. Tettra publicly lists the Scaling price, but Enterprise is shown as contact sales / custom pricing. The official FAQ also describes discounted Enterprise pricing past 250 licenses, which reinforces that the top tier is negotiated rather than fixed. If you need exact enterprise pricing, Tettra directs you to sales.
Yes. The official pricing page says Scaling includes a 30-day free trial. The FAQ adds that after the trial ends on Scaling or Basic, you are asked to enter a credit card to continue using Tettra. That makes the trial easy to start, but not fully card-free if you want to keep the account active.
Tettra says yearly billing is 20% off on the pricing page, and the FAQ says annual payment earns two free months. The FAQ also mentions additional savings through a customer testimonial program, plus discounted pricing for non-profit and educational institutions. For Enterprise customers, discounted per-user rates are available past 250 licenses.
