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© 2026 Slate. Data window: last 30 days. Source: Slate Index.
Home/Helpdesk/Zammad

Zammad

#23 in Helpdesk

by Zammad · zammad.com ↗

Claims moving from Zendesk is 'even easier' with direct account access and minimal setup

#23Helpdesk
Visit website ↗
6.5/ 100
AI visibility score

How often Zammad appears when AI assistants answer buyer questions.

#23 in Helpdesk
Mention rate8%
Answer coverage3 of 40 runs

Overview

Claims moving from Zendesk is 'even easier' with direct account access and minimal setup It is tracked in Helpdesk. Zammad ranks #23 with a 6.5 AI visibility score and appears in 3 of 40 eligible answers. The page also summarizes cited sources including zendesk.com, intercom.com, and front.com, plus related products and competitors for comparison.

AI visibility

3/40 eligible runs
Where the score comes from: per-assistant visibility, the weekly trend, and the domains cited in tracked buyer answers.
Score by assistant
All assistants6.5
ChatGPT0.0
Claude8.1
Gemini0.0
Perplexity18.1
Weekly trend
Jul 15Jul 15
Sources cited in AI answers
zendesk.com×1intercom.com×1front.com×1helpscout.com×1ventureharbour.com×1

Leaderboard

Helpdesk
Every product ranked in this category, scored by visibility in buyer-focused AI answers.
#1Freshdesk84.6→#2Zendesk83.1→#3HubSpot Service Hub66.2→#4Intercom63.9→#5Help Scout63.1→#6Zoho Desk56.2→#7Front54.4→#8Salesforce Service Cloud47.9→
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On this page
01Overview02AI visibility03Leaderboard
At a glance
Category rank#23 · Helpdesk
AI visibility6.5 / 100
Mention rate8%
CategoryHelpdesk
BrandZammad
Websitezammad.com ↗
Related products
Freshdeskfreshworks.com84.6Zendeskzendesk.com83.1HubSpot Service Hubhubspot.com66.2Intercomintercom.com63.9

Compiled from public product evidence and live AI answers. Empty or unsupported fields are omitted.