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The public AI visibility index for B2B software. Products rank, brands roll up.

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Home/Helpdesk/Zoho Desk

Zoho Desk

#6 in Helpdesk

by Zoho · zoho.com ↗

Customer support helpdesk with ticket management, automation, knowledge base, and omnichannel tools.

#6HelpdeskSmall business
Visit website ↗
56.2/ 100
AI visibility score

How often Zoho Desk appears when AI assistants answer buyer questions.

#6 in Helpdesk
Mention rate65%
Answer coverage26 of 40 runs

Overview

Customer support helpdesk with ticket management, automation, knowledge base, and omnichannel tools. It is tracked in Helpdesk for SMB teams. Zoho Desk ranks #6 with a 56.2 AI visibility score and appears in 26 of 40 eligible answers. The page also summarizes cited sources including zendesk.com, front.com, and helpscout.com, plus related products and competitors for comparison.

AI visibility

26/40 eligible runs
Where the score comes from: per-assistant visibility, the weekly trend, and the domains cited in tracked buyer answers.
Score by assistant
All assistants56.2
ChatGPT17.0
Claude85.4
Gemini59.9
Perplexity62.4
Weekly trend
Jul 15Jul 15
Sources cited in AI answers
zendesk.com×1front.com×1helpscout.com×1getomnichannel.com×1commsadvisor.com×1

Who it is for

A practical fit map: the teams, organization sizes, and industries the available evidence points to.
◇

Company profile

  • Small business

Leaderboard

Helpdesk
Every product ranked in this category, scored by visibility in buyer-focused AI answers.
#1Freshdesk84.6→#2Zendesk83.1→#3HubSpot Service Hub66.2→#4Intercom63.9→#5Help Scout63.1→
#6Zoho DeskThis page56.2
#7Front54.4→#8Salesforce Service Cloud47.9→
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On this page
01Overview02AI visibility03Who it is for04Leaderboard
At a glance
Category rank#6 · Helpdesk
AI visibility56.2 / 100
Mention rate65%
CategoryHelpdesk
BrandZoho
Websitezoho.com ↗
SegmentSmall business
Related products
Freshdeskfreshworks.com84.6Zendeskzendesk.com83.1HubSpot Service Hubhubspot.com66.2Intercomintercom.com63.9

Compiled from public product evidence and live AI answers. Empty or unsupported fields are omitted.