BigCommerce

New

Commerce built for momentum.

E-Commerce PlatformsAustin, Texas, United States501–1,000 employeesFounded 2009

#3 of 43 in E-Commerce Platforms 41% positive in AI answers

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Visibility score

47.5%

New vs last week

Weekly run · Nov 3

Data collected Nov 3, 2026·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run Nov 9, 2026

BigCommerce ranks #3 of 43 in E-Commerce Platforms with an AI visibility score of 47.5 (SlateIndex, Nov 3, 2026).
BigCommerce is most visible on ChatGPT (58.1) and least on Google AI Mode (32.2).
AI engines name BigCommerce in 26 of the 29 E-Commerce Platforms buyer prompts SlateIndex tracks.
shopify.com is the source AI engines cite most in answers about BigCommerce, with 47 citations.

About

Company details for BigCommerce

BigCommerce is a hosted ecommerce platform for selling B2C, B2B, or both, with storefront design, checkout, payments, inventory, shipping and promotions. It offers open APIs and multi-storefront management, and its Feedonomics Surface tool connects stores to advertising and marketplace channels. Plans run from self-service Core to custom Performance pricing. It ranks #3 of 43 in E-Commerce Platforms on SlateIndex and has a visibility score of 47.5 in the latest weekly run.

Founded in 2009 and headquartered in Austin, Texas, United States, the company employs 501–1,000 people. Its differentiator: open by design, with open APIs and B2C and B2B selling on one platform.

Website: bigcommerce.com
Categories: E-Commerce Platforms
Company size: 501–1,000 employees
Headquarters: Austin, Texas, United States
Founded: 2009
Company type: Public (NASDAQ: CMRC)
Funding: IPO (NASDAQ: CMRC)
Pricing: $39 / mo · flat tiers
Free trial: 15-day free trial
Deployment: Hosted SaaS, with BigCommerce handling hosting, security and upgrades
Integrations: 600+ native
Compliance: PCI DSS Level 1, SOC 2, ISO/IEC 27001:2022, ISO/IEC 27017:2015, ISO/IEC 27018:2019, ISO/IEC 27701, ISO 22301, ISO/IEC 42001:2023, ISO 9001:2015, TX-RAMP, CSA STAR
Support: 24/7 chat and email support on all plans, 24/7 live phone support on Growth, Scale and Performance, Priority support add-on on Scale, Dedicated Customer Success Manager on Performance

LinkedIn · linkedin.com/company/bigcommerce Instagram · instagram.com/bigcommerce/YouTube · youtube.com/c/bigcommerce X · twitter.com/BigCommerce Facebook · facebook.com/BigCommerce/

Read from linkedin.com, bigcommerce.com, revops.tools, security.bigcommerce.com, superco.io, getlatka.com · refreshed Nov 3, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score

47.5%

across E-Commerce Platforms answers, weighted by position

ChatGPT58.1%

AI Mode32.2%

Perplexity52%

Change

New

vs last week’s run

Category rank

#3 of 43

in E-Commerce Platforms

Mentions

in this week’s run

Share of voice

11.8%

of AI mentions in E-Commerce Platforms

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now47.5%

30-day change—

High · low47.5% · 47.5%

Rank#3

Changes appear after the second weekly run in E-Commerce Platforms. Shopify leads the category at 78.7%.

Media

Website and product screenshots for BigCommerce

All media

Home page

Pricing page

AI mentions & citations

Recent answers that name BigCommerce

All prompts

Which e-commerce platform offers a free trial?

Start BigCommerce free trial

ChatGPT · run of Nov 3

How much does BigCommerce cost?

As of November 2026, BigCommerce costs $39–$399 per month for its standard self-service plans, with discounted annual billing.

ChatGPT · run of Nov 3

Which e-commerce platform has transparent pricing?

Google AI Mode · run of Nov 3

Which Ecommerce Platforms tools offer annual discounts?

The primary ecommerce platform tools and builders offering annual discounts include: BigCommerce — Offers roughly a 25% savings per month when you select annual billing on standard tier plans (like Core, Growth, and…

Google AI Mode · run of Nov 3

How much does BigCommerce cost?

BigCommerceBigCommerce offers tiered monthly pricing plans based on your business size and online sales volume (trailing 12-month Gross Merchandise Value, or GMV).[](https://www.bigcommerce.com/pricing/)

Google AI Mode · run of Nov 3

How do I choose an e-commerce platform for a mid-market team?

Consider BigCommerce or similar mid-market SaaS options when you need a broad commercial feature set with less enterprise-composable overhead.

Perplexity · run of Nov 3

Which e-commerce platform offers a free trial?

BigCommerce: 15-day free trial

Perplexity · run of Nov 3

How much does BigCommerce cost?

BigCommerce plans currently cost:

Perplexity · run of Nov 3

Products & features

What BigCommerce sells

BigCommerce platform

Hosted ecommerce platform for B2C and B2B storefronts, with checkout, payments, inventory, shipping and promotions.

B2B Edition

B2B features such as account-specific pricing, quotes, reorders and approvals, offered under contracted Performance pricing.

Feedonomics Surface

Connects stores to Google, Meta, TikTok and marketplaces, keeping listings accurate as the catalog changes.

Catalog Enrichment

Generates product titles, descriptions, FAQs and metadata in bulk, with merchants approving each change.

Companion

Store-aware AI assistant in the control panel for catalog, customer and operational tasks.

Strengths engines cite

Built-in commerce features
Suited to large catalogs and B2B
Clearly advertised 25% annual billing discount
Transparent tiered pricing with no platform transaction fees
Suited to growing businesses and scaling

Target market & buyers

Brands and B2B sellers, from growing retailers to enterprise operations

Notable customers include The RealReal, BMW, Sellars, Hanna Instruments, Toolden, MusicDirect, AS Colour, Mizuno.

Industry	Primary use case
Regulated and restricted goods	Age verification and compliance flows for restricted categories, without custom development

Funding & recent developments

Funding

Round	Year	Amount
Series A	2011	$15M
Series B	2012	$20M
Series C	2013	$40M
Series D	2014	$55M
Series E	2016	$30M
Series E-II	2017	$9M
Series F	2018	$64M
IPO (NASDAQ: CMRC)	2020	$216M

Latest known round	Total raised
IPO (NASDAQ: CMRC)	—

Recent developments

Aug 2026CompanyQ2 2026 results and revenue guidance cut
Total ARR was $360.5M, up 2% year over year, and quarterly revenue was $84.5M, up 0.1%. Full-year 2026 revenue guidance was cut to $336.5M–$344.5M.
Aug 2026ProductMulti-language storefronts become generally available
Storefronts supporting multiple languages became generally available.
Jun 2026ProductPlans renamed and Open Payment Provider fee introduced
Standard, Plus, Pro and Enterprise became Core, Growth, Scale and Performance, with an Open Payment Provider fee on orders through gateways not on the approved list.
May 2026PartnershipBigCommerce Payments by PayPal announced
Commerce announced BigCommerce Payments by PayPal, including PayPal Pay Later.
Apr 2026CompanyBoard rejects unsolicited acquisition proposal from Rezolve AI
The board rejected the proposal, and Rezolve took its share-exchange offer directly to shareholders.

Competitive landscape

How BigCommerce compares with its top three alternatives

All alternatives

BigCommerce most often appears alongside Shopify, WooCommerce, Adobe Commerce in AI answers.

vsBigCommerce vs Shopify47.5% vs 78.7% visibility · Shopify leadsFull comparison vsBigCommerce vs WooCommerce47.5% vs 48.6% visibility · WooCommerce leadsFull comparison vsBigCommerce vs Adobe Commerce47.5% vs 25.7% visibility · BigCommerce leadsFull comparison

Brand	Visibility	Share of voice	vs last week	Starting price
BigCommerce	47.5%	11.8%	New	$39 / mo
Shopify	78.7%	15.6%	New	$29 / mo
WooCommerce	48.6%	11.7%	New	Pricing not available
Adobe Commerce	25.7%	7.9%	New	Pricing not available
Wix	27.7%	8%	New	Free plan