Coveo pricing 2026: plans and costs
Quick pricing summary
- Service, Website, Workplace: Custom (entitlement-based or seat-based, contact sales)
- Commerce: Custom (modular pricing per query and recommendation volume, contact sales)
- Worth noting: Plans are priced by contact sales. Pages state standard prices are in USD, but no plan prices are published. Each pricing unit includes 100k queries per month.
Plans
Service, Website, Workplace
Custom entitlement-based or seat-based, contact sales
- Hybrid Search
- Advanced Rules and Business Logic
- A/B Testing
- Query Pipeline Management
- Unified Search Index
- Native and Universal Connectors
- Document-level Security and Permissions
- Query Suggestions
- Automatic Relevance Tuning
- Dynamic Navigation Experience
- Content Recommendations
- Conversational Search
- Generative Answering (add-on available)
- Out-of-the-box Dashboard Reporting
- Data Export, Snowflake Reader and Data Share
- Single Sign-On and Role-Based Access Controls
- Enterprise Cloud-Native Platform
- Headless and Pre-Built UI Options
- Multi-Device and Multi-Channel Adaptability
- Multi-Region Hosting (add-on available)
- Coveo Care
- Enhanced Security (platform add-on)
- Upgraded Support (platform add-on)
Commerce
Custom modular pricing per query and recommendation volume, contact sales
- Hybrid Search
- Advanced Rules and Business Logic
- Product Catalog Indexing
- Native and Universal Connectors
- Query Suggestions
- Automatic Relevance Tuning
- Listing Page Optimizer
- Dynamic Navigation Experience
- Product Recommendations
- Content Recommendations
- Deep Learning AI (add-on available)
- Predictive Query Suggestions
- Intent-aware Product Ranking
- Session-based Recommendations
- Conversational Product Discovery (add-on available)
- Merchandising Hub
- A/B Testing
- Product Ranking Insights
- Out-of-the-box Dashboard Reporting
- Single Sign-On and Role-Based Access Controls
- Enterprise Cloud-Native Platform
- Headless and Pre-Built UI Options
- Multi-Region Hosting (add-on available)
- Coveo Care
- Enhanced Security (platform add-on)
- Upgraded Support (platform add-on)
What you get on each plan
| Feature | Service, Website, Workplace | Commerce |
|---|---|---|
| Hybrid Search | ✓ | ✓ |
| Advanced Rules and Business Logic | ✓ | ✓ |
| A/B Testing | ✓ | ✓ |
| Query Suggestions | ✓ | ✓ |
| Automatic Relevance Tuning | ✓ | ✓ |
| Content Recommendations | ✓ | ✓ |
| Product Recommendations | — | ✓ |
| Merchandising Hub | — | ✓ |
| Generative AI add-on | add-on available | — |
| Single Sign-On and Role-Based Access Controls | ✓ | ✓ |
| Out-of-the-box Dashboard Reporting | ✓ | ✓ |
| Product Ranking Insights | — | ✓ |
| Data Export, Snowflake Reader and Data Share | ✓ | ✓ |
| Multi-Region Hosting | add-on available | add-on available |
| Enhanced Security | platform add-on | platform add-on |
| Upgraded Support | platform add-on | platform add-on |
| Multi-Device and Multi-Channel Adaptability | ✓ | ✓ |
| Headless and Pre-Built UI Options | ✓ | ✓ |
| Coveo Care | ✓ | ✓ |
| Business Value Assessment and Realization | ✓ | ✓ |
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| Generative AI and Agentic (Service, Website, Workplace) | not published | Service, Website, Workplace |
| Deep Learning AI | not published | Commerce |
| Conversational Product Discovery | not published | Commerce |
| Product Badging | not published | Commerce |
| Multi-Region Hosting | not published | Service, Website, Workplace and Commerce |
| Enhanced Security (platform add-on) | not published | Service, Website, Workplace and Commerce |
| Upgraded Support (platform add-on) | not published | Service, Website, Workplace and Commerce |
Coveo pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| Coveo | Contact sales | No | Usage-based | — | |
| Notion | Free; paid from $10 per seat / mo | Yes | Per seat | Individuals, small teams, growing businesses and enterprises that want docs, databases and AI agents in one workspace | Compare → |
| Atlassian Confluence | — | — | — | — | Compare → |
| Zendesk | $19 per seat / mo | No | Per seat | Support teams from startups to enterprises that need omnichannel ticketing with AI automation | Compare → |
| Salesforce | — | — | — | Businesses from small companies to large enterprises wanting sales, service, marketing and commerce on one CRM platform | Compare → |
List prices as published on www.coveo.com:443/en/pricing. Totals are worked examples, not quotes.