Grafana
NewFull-stack observability for the agentic era
#2 of 45 in Observability10,000 customers (per grafana.com)46% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- Grafana ranks #2 of 45 in Observability with an AI visibility score of 47.8 (SlateIndex, Nov 3, 2026).
- Grafana is most visible on ChatGPT (57) and least on Perplexity (43.1).
- AI engines name Grafana in 26 of the 60 Observability buyer prompts SlateIndex tracks.
- grafana.com is the source AI engines cite most in answers about Grafana, with 34 citations.
About
Company details for Grafana
Grafana Cloud is a fully managed observability platform that brings metrics, logs, traces, profiles and business data into one place, built on open standards such as OpenTelemetry and Prometheus. It includes Grafana Assistant for AI-driven questions and dashboards, Investigations for root-cause analysis, and Adaptive Telemetry for reducing telemetry cost. Grafana, the open source dashboarding tool that the company started from, remains its core visualization layer. It ranks #2 of 45 in Observability on SlateIndex and has a visibility score of 47.8 in the latest weekly run.
Founded in 2014 and headquartered in New York, NY, the company employs 1,001–5,000 people. It has raised about $1100M. Its differentiator: built on open standards like OpenTelemetry and Prometheus with an open source foundation, so existing tools and data sources connect without rip-and-replace.
- Website
- grafana.com
- Categories
- Observability, Business Intelligence
- Company size
- 1,001–5,000 employees
- Headquarters
- New York, NY
- Founded
- 2014
- Company type
- Private, venture-backed
- Funding
- Series E · $1100M raised
- Customers
- 10,000 · per grafana.com/about/grafana-labs
- Pricing
- Free; paid from $19 / mo · usage-based
- Free trial
- Free plan available
- Deployment
- Fully managed Grafana Cloud on Public Cloud, Federal Cloud or Bring Your Own Cloud, plus self-managed Grafana Enterprise
- Compliance
- FedRAMP, NATSEC100, PCI DSS, SOC 2 Type II, GDPR, ISO 27001, CSA STAR
- Support
- Community support (Free plan), 8x5 email support (Pro plan), Premium support (Enterprise plan)
Read from linkedin.com, en.wikipedia.org, grafana.com, g2.com, multiples.vc · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Observability. Datadog leads the category at 69.5%.
Media
Website and product screenshots for Grafana
AI mentions & citations
Recent answers that name Grafana
Best observability platform for startups
My recommendation: Grafana Cloud for most startups, SigNoz for OpenTelemetry-first teams, and Datadog for well-funded startups that need an all-in-one enterprise-grade platform.
Most affordable observability platform that is still reliable
If you're looking for the most affordable observability platform that is still production-reliable, my recommendation is Grafana Cloud for most teams, with SigNoz as a strong alternative.
Where can I sign up for an observability platform?
My recommendation: Start with Grafana Cloud or New Relic if you want to experiment without committing to a paid subscription.
Who makes the most used observability platform?
Grafana Labs makes the most widely used open-source observability platform, while Datadog is one of the strongest commercial, full-stack observability vendors.
Best observability platform for startups
Best default for most startups: Grafana Cloud.
Most affordable observability platform that is still reliable
Grafana Cloud is likely the best balance of affordability and reliability for most small teams: it has a permanent free tier, managed hosting, and strong Prometheus/OpenTelemetry support.
Is there a free observability platform for small teams?
Grafana Cloud Free — hosted metrics, logs, and traces; the free tier includes limits such as 10,000 metric series and 50 GB each of logs and traces per month.
What features matter most in an observability platform?
Grafana Labs – Observability Survey 2025 — industry adoption and tooling trends.
Products & features
What Grafana sells
Grafana Cloud
Fully managed observability platform unifying metrics, logs, traces, profiles and business data.
Grafana
Open source dashboarding and data visualization tool, created in 2013.
Grafana Enterprise
Self-managed commercial edition of Grafana.
Grafana Assistant
AI agent embedded in Grafana Cloud for questions, dashboards and automated routine work.
Investigations
Agent-powered root-cause investigations across metrics, logs, traces and profiles.
Adaptive Telemetry
Suite that identifies worthwhile telemetry and aggregates the rest to reduce cost.
Agent Observability
Tracing, evaluation and guardrails for AI agents and LLM applications in production.
Strengths engines cite
- Permanent free tier
- Open, composable, flexible platform
- Strong open-source, Prometheus and OpenTelemetry support
- Cost-effective, good value
- Managed hosting
Target market & buyers
Startups through Fortune 500 enterprises running production systems and AI workloads
Notable customers include BlackRock, Pegasystems, Lovable, LATAM Airlines, Delivery Hero.
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Series A | 2019 | $24M |
| Series B | 2020 | $50M |
| Series C | 2021 | $220M |
| Series D | 2022 | $240M |
| Primary and secondary transactions, described as extension of Series D, led by Lightspeed | 2024 | $270M |
| Series E | 2026 | $250M |
| Latest known round | Total raised |
|---|---|
| Series E | $1100M |
Recent developments
- Oct 2026ProductGrafana Marketplace made generally available
Marketplace for partner-built commercial plugins became generally available.
- Aug 2026CompanyCompany surpasses 10,000 customers and $600M ARR
The company said it crossed 10,000 customers and surpassed $600M in annual recurring revenue.
- Aug 2026ProductAdaptive Profiles becomes generally available
Adaptive Profiles became generally available, completing the Adaptive Telemetry suite.
- Apr 2026ProductGrafana 13 launched at GrafanaCON 2026
Grafana 13 launched at GrafanaCON 2026 in Barcelona.
- Apr 2026CompanyAcquired Logline
Acquired Logline, which powers faster full-text log search in Grafana Cloud Logs.
Competitive landscape
How Grafana compares with its top three alternatives
Grafana most often appears alongside Datadog, New Relic, Dynatrace in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Grafana | 47.8% | 9.8% | New | Free plan |
| Datadog | 69.5% | 11% | New | $0.05 / mo |
| New Relic | 47.1% | 10.7% | New | Free plan |
| Dynatrace | 39.9% | 8% | New | $1.4 / mo |
| OpenTelemetry | 37.4% | 8.2% | New | Pricing not available |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 46% · Neutral 27% · Mixed 27% of 59 engine answers that mention Grafana
Praised for
- Permanent free tier
- Open, composable, flexible platform
- Strong open-source, Prometheus and OpenTelemetry support
- Cost-effective, good value
- Managed hosting
Criticised for
- Complex multi-dimensional usage-based billing
- Self-hosting demands significant engineering maintenance
- Capped free-tier limits
Pricing
Usage-based pricing with a free plan
Cite as: SlateIndex, “Grafana AI visibility profile”, https://slateindex.ai/brand/grafana, data of Nov 3, 2026. Licence: CC BY 4.0.