ProProfs Knowledge Base
NewNew to the index — the ProProfs Knowledge Base profile is being built from its website.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- ProProfs Knowledge Base ranks #43 of 52 in Knowledge Management with an AI visibility score of 0.7 (SlateIndex, Nov 3, 2026).
- ProProfs Knowledge Base is most visible on Google AI Mode (2) and least on Perplexity (0).
- AI engines name ProProfs Knowledge Base in 1 of the 30 Knowledge Management buyer prompts SlateIndex tracks.
- helpdocs.io is the source AI engines cite most in answers about ProProfs Knowledge Base, with 1 citations.
About
Company details for ProProfs Knowledge Base
ProProfs Knowledge Base is cloud-hosted software for building a customer help center and an internal knowledge base. It covers public help centers, internal wikis, product documentation, and SOPs. It offers an API and integrates with Zendesk, Salesforce, Freshdesk, Slack, and Microsoft Teams. It ranks #43 of 52 in Knowledge Management on SlateIndex and has a visibility score of 0.7 in the latest weekly run.
- Website
- proprofs.com
- Categories
- Knowledge Management
- Company size
- 201–500 employees
- Headquarters
- Santa Monica, California
- Deployment
- Cloud hosted, with no installation
Read from crunchbase.com, capterra.com, softwareworld.co, g2.com, tracxn.com, goodfirms.co · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Knowledge Management. Notion leads the category at 57.4%.
AI mentions & citations
Recent answers that name ProProfs Knowledge Base
Products & features
What ProProfs Knowledge Base sells
ProProfs Knowledge Base
Customer help center and internal knowledge base software for public help centers, internal wikis, product documentation, and SOPs.
Strengths engines cite
- free-forever tier with unlimited public views
Target market & buyers
Fortune 500 brands and educational institutions
Notable customers include Adobe, Nissan, Acer, Spirit Airlines, Duracell.
Funding & recent developments
Funding
| Latest known round | Total raised |
|---|---|
| — | — |
Recent developments
- Dec 2025ProductLaunched four integrated software suites
ProProfs launched four integrated suites of its software products.
Competitive landscape
How ProProfs Knowledge Base compares with its top three alternatives
ProProfs Knowledge Base most often appears alongside Notion, Atlassian Confluence, Help Scout in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| ProProfs Knowledge Base | 0.7% | 0.2% | New | Pricing not available |
| Notion | 57.4% | 10.9% | New | Free plan |
| Atlassian Confluence | 53.4% | 10.9% | New | Pricing not available |
| Help Scout | 29.8% | 8.2% | up+1.5% | Free plan |
| GitBook | 4.6% | 2.2% | New | Free plan |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 0% · Neutral 100% · Mixed 0% of 1 engine answers that mention ProProfs Knowledge Base
Praised for
- free-forever tier with unlimited public views
Criticised for
Cite as: SlateIndex, “ProProfs Knowledge Base AI visibility profile”, https://slateindex.ai/brand/proprofs-knowledge-base, data of Nov 3, 2026. Licence: CC BY 4.0.