Service Fusion
NewField Service Management Made Easy
#10 of 39 in Field Service Management6,500 customers (per servicefusion.com)29% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- Service Fusion ranks #10 of 39 in Field Service Management with an AI visibility score of 11.5 (SlateIndex, Nov 3, 2026).
- Service Fusion is most visible on ChatGPT (15.4) and least on Google AI Mode (4.1).
- AI engines name Service Fusion in 11 of the 30 Field Service Management buyer prompts SlateIndex tracks.
- capterra.com is the source AI engines cite most in answers about Service Fusion, with 19 citations.
About
Company details for Service Fusion
Service Fusion is field service management software for service contractors. It covers estimates and jobs, scheduling and dispatch, customer management, invoicing and payments, service agreements, and a technician mobile app. GPS fleet tracking and the ServiceCall.ai phone product are offered as add-ons. It ranks #10 of 39 in Field Service Management on SlateIndex and has a visibility score of 11.5 in the latest weekly run.
It has raised about $10M. Its differentiator: enterprise-level features at a small business, flat-rate price with unlimited users.
- Website
- servicefusion.com
- Categories
- Field Service Management
- Company type
- Division of EverCommerce
- Funding
- Debt financing (Saratoga Partners) · $10M raised
- Customers
- 6,500 · per servicefusion.com
- Pricing
- $208 / mo · flat tiers
- Free trial
- —
- Support
- Phone, Email, Live chat, Knowledge base
Read from servicefusion.com, capterra.co.za, facebook.com, app.dealroom.co, linkedin.com, prnewswire.com · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Field Service Management. Salesforce leads the category at 46.2%.
Media
Website and product screenshots for Service Fusion
AI mentions & citations
Recent answers that name Service Fusion
What is the typical pricing model for field service management software?
Which field service management tools offer annual discounts?
For clearly published savings, Jobber, Housecall Pro, Service Fusion, Kickserv, GorillaDesk, and Connecteam are among the easiest to compare.
How much does a field service management software cost per month?
Which field service management software has transparent pricing?
Based on current pricing research, Jobber, Housecall Pro, Zoho FSM, Service Fusion, ServiceM8, and Synchroteam are among the options worth considering.
Which field service management tools offer annual discounts?
Service Fusion — dispatching, scheduling and field operations.
How much does a field service management software cost per month?
(or $200 -$6 5 0 /mo flat) Per user or tiered flat rate with more features (e.g., Housecall Pro, Service Fusion, Workiz) Growing local service businesses needing dispatching, automation, and customer management.
Which field service management tools offer annual discounts?
Workiz / Service Fusion / Kickserv : Many mid-market and SMB-focused FSM platforms incentivize upfront annual commitments by reducing the overall effective monthly rate or waiving specific onboarding/setup fees.
Alternatives to the most popular field service management software
If you're evaluating alternatives to popular field service management platforms such as ServiceTitan, Jobber, Housecall Pro, FieldEdge, or Service Fusion, there are several strong competitors worth considering.
Products & features
What Service Fusion sells
Service Fusion Field Service Management
Core platform for estimates, jobs, scheduling and dispatch, customer management, invoicing and service agreements.
Technician Mobile App
Lets technicians view schedules, accept jobs, create and close work orders, generate invoices and accept payments.
GPS Fleet Tracking
Real-time vehicle location, idle time, engine status and driver behavior tracking, integrated with field service management.
ServiceCall.ai
VoIP and AI phone product built for service contractors.
Service Fusion Payments
Online and in-field payments powered by PaySimple.
Strengths engines cite
- avoids per-user fees for multi-technician teams
- strong for HVAC and plumbing field service
- covers dispatching, scheduling and field operations
- proportionate choice for growing 5–20-technician companies
Target market & buyers
Small to mid-sized field service companies.
Notable customers include Howe to Fix Heat and Air, Elliott AC Heating & Handyman Services, Energy Attic, Liberty Air & Heating.
| Industry | Primary use case |
|---|---|
| HVAC & Refrigeration | Scheduling, dispatch, estimates and invoicing for field technicians. |
| Plumbing | Scheduling, dispatch, estimates and invoicing for field technicians. |
| Electrical | Scheduling, dispatch, estimates and invoicing for field technicians. |
| Overhead & Garage Door | Scheduling, dispatch, estimates and invoicing for field technicians. |
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Seed | 2013 | — |
| Seed | 2014 | — |
| Series A (led by Five Elms Capital) | 2018 | $10M |
| Debt financing (Saratoga Partners) | 2020 | — |
| Latest known round | Total raised |
|---|---|
| Debt financing (Saratoga Partners) | $10M |
Recent developments
- Jun 2026ProductMobile app improvements
Faster load times, Dark Mode, and stronger photo and video upload support in the mobile app.
- Jun 2026ProductService Fusion Reviews launched
Automatically sends Google review requests after a job ends.
- Apr 2026ProductPlanned Q2 2026 mobile app update and service agreement changes
The 2026 product roadmap lists a Q2 2026 mobile app update and changes to service agreement management.
Competitive landscape
How Service Fusion compares with its top three alternatives
Service Fusion most often appears alongside Jobber, Housecall Pro, ServiceTitan in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Service Fusion | 11.5% | 3.7% | New | $208 / mo |
| Jobber | 40.3% | 8.8% | New | $29 / mo |
| Housecall Pro | 32.6% | 8.3% | New | $59 / seat / mo |
| ServiceTitan | 28.9% | 8.3% | New | Contact sales |
| Zoho | 44.8% | 12.5% | up+5.4% | Pricing not available |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 29% · Neutral 59% · Mixed 12% of 17 engine answers that mention Service Fusion
Praised for
- avoids per-user fees for multi-technician teams
- strong for HVAC and plumbing field service
- covers dispatching, scheduling and field operations
- proportionate choice for growing 5–20-technician companies
Criticised for
- generally requires contacting sales for pricing
Pricing
Flat tiers pricing
Cite as: SlateIndex, “Service Fusion AI visibility profile”, https://slateindex.ai/brand/service-fusion, data of Nov 3, 2026. Licence: CC BY 4.0.