ServiceM8
NewSmart job management software for trade contractors and home service businesses
#16 of 39 in Field Service Management10% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- ServiceM8 ranks #16 of 39 in Field Service Management with an AI visibility score of 7.5 (SlateIndex, Nov 3, 2026).
- ServiceM8 is most visible on Perplexity (10) and least on Google AI Mode (6.3).
- AI engines name ServiceM8 in 7 of the 30 Field Service Management buyer prompts SlateIndex tracks.
- capterra.com is the source AI engines cite most in answers about ServiceM8, with 6 citations.
About
Company details for ServiceM8
ServiceM8 is cloud job management software for trade contractors and home service businesses. It covers job cards, scheduling, client records, quoting, invoicing, on-site card payments, electronic forms and staff tracking, through iOS, Android, web and desktop apps. It is built for small businesses with mobile teams. It ranks #16 of 39 in Field Service Management on SlateIndex and has a visibility score of 7.5 in the latest weekly run.
Founded in 2009 and headquartered in Darwin, Northern Territory, Australia, the company employs an undisclosed number of people. It is bootstrapped. Its differentiator: quote, invoice and take card payment on site from one mobile app.
- Website
- servicem8.com
- Categories
- Field Service Management
- Headquarters
- Darwin, Northern Territory, Australia
- Founded
- 2009
- Company type
- Private, bootstrapped
- Funding
- Bootstrapped
- Pricing
- Free; paid from $29 / mo · flat tiers
- Free trial
- Free plan available
- Deployment
- Cloud-based
- Platforms
- iOS, Android, Web, Mac, PC
- Support
- 24/7 chat and email support on paid plans, Self-serve help videos and guides, Local ServiceM8 Partners for setup and training
Read from getlatka.com, servicem8.com, capterra.com, thetechyside.com.au, highperformr.ai · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Field Service Management. Salesforce leads the category at 46.2%.
Media
Website and product screenshots for ServiceM8
AI mentions & citations
Recent answers that name ServiceM8
Where can I sign up for a field service management software?
ServiceM8 — Free plan for solo operators and a 14-day trial without a credit card.
How long does it take to roll out a field service management software?
Self-Serve & Out-of-the-Box Tools (e.g., Jobber, ServiceM8): Take minutes to set up initially, with a full transition to running your daily business taking days to a few weeks as you input your client lists and basic…
Is there a free field service management software for small teams?
ServiceM8 : Provides a free starter tier that is throttled by job volume.
Most affordable field service management software that is still reliable
Choose ServiceM8 if the team uses Apple devices and has a small number of jobs.
Most affordable field service management software that is still reliable
1–2 employees: Jobber or ServiceM8.
Is there a free field service management software for small teams?
ServiceM8: Free for one user and up to 30 new jobs per month, making it better for solo operators than teams.
Is there a free field service management software for small teams?
Which field service management software has transparent pricing?
Based on current pricing research, Jobber, Housecall Pro, Zoho FSM, Service Fusion, ServiceM8, and Synchroteam are among the options worth considering.
Products & features
What ServiceM8 sells
ServiceM8 job management
Job cards, scheduling, quoting, invoicing, payments, forms and staff tracking in one app and online dashboard.
ServiceM8 Phone
Business phone system with caller ID, call groups, after-hours routing and call recording to the client's job card.
ServiceM8 Phone Agent
AI-powered phone assistant that answers calls for the business.
Strengths engines cite
- Free starter tier and 14-day trial without a credit card
- Free plan suits solo operators
- Works well for teams on Apple devices with few jobs
Target market & buyers
Small to medium-sized field service businesses, such as electricians, plumbers, HVAC technicians and cleaners
Notable customers include Precision Locksmiths, Assured Heating Essex, Katie Sweep, Phōs, Lightning Glassworks & Screens, DNC Electrical & Air-Conditioning.
| Industry | Primary use case |
|---|---|
| Electrical | Job scheduling, quoting, invoicing and on-site payment |
| Plumbing | Job scheduling, quoting, invoicing and on-site payment |
| HVAC | Job scheduling, quoting, invoicing and on-site payment |
| Cleaning | Job scheduling, quoting, invoicing and on-site payment |
| Locksmith | Job scheduling, quoting, invoicing and on-site payment |
| Pool service | Job scheduling, quoting, invoicing and on-site payment |
| Pest control | Job scheduling, quoting, invoicing and on-site payment |
| Lawn care | Job scheduling, quoting, invoicing and on-site payment |
Funding & recent developments
Funding
| Latest known round | Total raised |
|---|---|
| Bootstrapped | — |
Recent developments
- Nov 2025CompanyServiceM8 wins Global Innovation App of the Year at Xero Global App Awards
ServiceM8 received the Global Innovation App of the Year award at the Xero Global App Awards.
- Sep 2025ProductServiceM8 14 is now available
ServiceM8 14 was released with new features and improvements.
- Sep 2025ProductServiceM8 Phone Agent
An AI-powered phone assistant that answers calls for the business.
- Sep 2025ProductSmart Report Helper
An AI-powered reporting assistant that builds reports from typed requests.
- Aug 2025ProductServiceM8 14 app release with Auto-Route
The ServiceM8 14 app added Auto-Route, a new job routing function.
Competitive landscape
How ServiceM8 compares with its top three alternatives
ServiceM8 most often appears alongside Jobber, Zoho, Housecall Pro in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| ServiceM8 | 7.5% | 1.9% | New | Free plan |
| Jobber | 40.3% | 8.8% | New | $29 / mo |
| Zoho | 44.8% | 12.5% | up+5.4% | Pricing not available |
| Housecall Pro | 32.6% | 8.3% | New | $59 / seat / mo |
| ServiceTitan | 28.9% | 8.3% | New | Contact sales |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 10% · Neutral 50% · Mixed 40% of 10 engine answers that mention ServiceM8
Praised for
- Free starter tier and 14-day trial without a credit card
- Free plan suits solo operators
- Works well for teams on Apple devices with few jobs
Criticised for
- Free tier throttled by job volume (30 new jobs per month)
- Better suited to solo operators than larger teams
- Takes days to weeks to fully set up with client lists
Pricing
Flat tiers pricing with a free plan
Cite as: SlateIndex, “ServiceM8 AI visibility profile”, https://slateindex.ai/brand/servicem8, data of Nov 3, 2026. Licence: CC BY 4.0.