ServiceTrade
NewNew to the index — the ServiceTrade profile is being built from its website.
#22 of 39 in Field Service Management1,300 customers (per capterra.com)38% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- ServiceTrade ranks #22 of 39 in Field Service Management with an AI visibility score of 3.9 (SlateIndex, Nov 3, 2026).
- ServiceTrade is most visible on Google AI Mode (4.4) and least on ChatGPT (2.8).
- AI engines name ServiceTrade in 7 of the 30 Field Service Management buyer prompts SlateIndex tracks.
- g2.com is the source AI engines cite most in answers about ServiceTrade, with 7 citations.
About
Company details for ServiceTrade
ServiceTrade is field service management software for commercial contractors. It covers scheduling, dispatch, job tracking, technician work, equipment history, billing and customer communication through web and mobile apps. The platform is cloud-based and used mainly in the US and Canada. It ranks #22 of 39 in Field Service Management on SlateIndex and has a visibility score of 3.9 in the latest weekly run.
Founded in 2012 and headquartered in Durham, North Carolina, the company employs an undisclosed number of people.
- Website
- servicetrade.com
- Categories
- Field Service Management
- Headquarters
- Durham, North Carolina
- Founded
- 2012
- Company type
- Private, venture-backed
- Funding
- Series C
- Customers
- 1,300 · per capterra.com/p/132690/ServiceTrade-Commercial/reviews/?page=2
- Deployment
- Cloud-based
- Platforms
- Web, Mobile app
Read from crunchbase.com, thesaasnews.com, capterra.com, briefglance.com, servicetrade.com, highperformr.ai · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Field Service Management. Salesforce leads the category at 46.2%.
AI mentions & citations
Recent answers that name ServiceTrade
Best field service management software with AI features
ServiceTrade — Best for commercial mechanical, fire, and HVAC contractors
Compare the leading field service management platforms
Simpro & ServiceTrade — Best for commercial mechanical, fire protection, and asset-heavy contractors .
What are the best field service management tools in 2026?
ServiceTrade : Tailored explicitly for commercial mechanical, fire, and life safety contractors, focusing heavily on inspection reports and recurring service…
Alternatives to the most popular field service management software
Best for commercial contractors: Simpro or ServiceTrade
Alternatives to the most popular field service management software
Which field service management software has transparent pricing?
Compare the leading field service management platforms
20–100 technicians: BuildOps, ServiceTitan, Simpro, ServiceTrade, or a more configurable SMB platform.
Official website of the top field service management software vendors
Products & features
What ServiceTrade sells
PartsManager
Named ServiceTrade module.
Inspections
Inspection workflows covering NFPA 25, NFPA 72 and NFPA 80 documentation.
SalesManager
Sales proposal and contract tools that link to service operations.
ServiceTrade AI
AI features, including Smart Scan nameplate scanning and Smart Insights business intelligence.
Integrations
Connections to other business systems, including an ERP integration with Viewpoint Spectrum.
Strengths engines cite
- Best fit for commercial mechanical, fire, and HVAC contractors
- Focus on inspection reports and recurring service
- Recommended for commercial contractors
Target market & buyers
Commercial HVAC, mechanical and fire protection contractors
Notable customers include BlueHat Mechanical.
| Industry | Primary use case |
|---|---|
| Commercial HVAC and mechanical contracting | Scheduling, dispatch, job tracking, equipment history and billing. |
| Commercial fire protection | Inspection documentation for NFPA 25, NFPA 72 and NFPA 80 workflows. |
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Seed | 2013 | — |
| Series A | 2015 | — |
| Seed | 2015 | $4M |
| Series B | 2020 | $30M |
| Series C | 2021 | $85M |
| Latest known round | Total raised |
|---|---|
| Series C | — |
Recent developments
- Feb 2026CompanyPublished aggregate 2025 customer results
Reported margin, work-order and unplanned-call gains across commercial contractors using the platform.
- Nov 2025ProductLaunched Smart Scan
AI nameplate scanning in the mobile app for asset capture.
- Oct 2025ProductLaunched Smart Insights
AI business-intelligence feature.
- Sep 2025CompanyNamed 2025 Best Ease of Use software by Capterra
Recognized in the service dispatch category.
- Jun 2025ProductAdded sales proposal and contract tools
Links sales proposals and contracts to service operations.
Competitive landscape
How ServiceTrade compares with its top three alternatives
ServiceTrade most often appears alongside Salesforce, Housecall Pro, ServiceTitan in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| ServiceTrade | 3.9% | 1.8% | New | Pricing not available |
| Salesforce | 46.2% | 9.6% | New | Pricing not available |
| Housecall Pro | 32.6% | 8.3% | New | $59 / seat / mo |
| ServiceTitan | 28.9% | 8.3% | New | Contact sales |
| Simpro | 7.8% | 3.6% | New | Pricing not available |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 38% · Neutral 62% · Mixed 0% of 8 engine answers that mention ServiceTrade
Praised for
- Best fit for commercial mechanical, fire, and HVAC contractors
- Focus on inspection reports and recurring service
- Recommended for commercial contractors
Criticised for
Cite as: SlateIndex, “ServiceTrade AI visibility profile”, https://slateindex.ai/brand/servicetrade, data of Nov 3, 2026. Licence: CC BY 4.0.