Simpro
NewAI-first operating platform for field service trades
#15 of 39 in Field Service Management8,500 customers (per simprogroup.com)44% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- Simpro ranks #15 of 39 in Field Service Management with an AI visibility score of 7.8 (SlateIndex, Nov 3, 2026).
- Simpro is most visible on Google AI Mode (9.1) and least on Perplexity (5.7).
- AI engines name Simpro in 9 of the 30 Field Service Management buyer prompts SlateIndex tracks.
- ifs.com is the source AI engines cite most in answers about Simpro, with 13 citations.
About
Company details for Simpro
Simpro is field service management software for trades businesses such as electrical, plumbing and HVAC contractors. It connects office and field teams through quoting, scheduling, job management, job costing and invoicing in one system. Simpro Lightning adds AI agents that handle admin tasks such as job preparation, documentation and customer communication. It ranks #15 of 39 in Field Service Management on SlateIndex and has a visibility score of 7.8 in the latest weekly run.
Founded in 2002 and headquartered in Miami, Florida, USA, the company employs 501–1,000 people. It has raised about $397M. Its differentiator: aI agents built into the field service platform that take over back-office work such as job briefing, on-site documentation, customer summaries and payment follow-up.
- Website
- simprogroup.com
- Categories
- Field Service Management
- Company size
- 501–1,000 employees
- Headquarters
- Miami, Florida, USA
- Founded
- 2002
- Company type
- Private, venture-backed
- Funding
- Growth investment led by K1 Investment Management, with participation from Level Equity · $397M raised
- Customers
- 8,500 · per simprogroup.com/campaigns/low-voltage
- Platforms
- Desktop, Mobile
- Support
- 24/6 live customer support, Help guide and articles, Videos and walk-me-throughs, Custom training and implementation, Professional services, Ideas portal
Read from linkedin.com, simprogroup.com, siliconangle.com, multiples.vc · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Field Service Management. Salesforce leads the category at 46.2%.
Media
Website and product screenshots for Simpro
AI mentions & citations
Recent answers that name Simpro
Who makes the most used field service management software?
For contractor-focused businesses, ServiceTitan and simPRO deserve particular attention.
How do I choose a field service management software for a mid-market team?
Asset-Intensive & Equipment Maintenance (Manufacturing, Medical, Energy): Platforms like ServiceMax or Simpro excel at complex project costing, asset tracking, and service-level agreements (SLAs).
How do I choose a field service management software for a mid-market team?
What are the best field service management tools in 2026?
Simpro : Excellent for complex commercial trade operations, project management, and job costing.
Compare the leading field service management platforms
Simpro & ServiceTrade — Best for commercial mechanical, fire protection, and asset-heavy contractors .
Best field service management software with AI features
Simpro — Best for growing commercial and residential trade businesses
Alternatives to the most popular field service management software
Alternative 4: Simpro — A top-tier alternative if you have outgrown basic residential tools and need deeper project management, commercial job costing, and heavy asset management.
What are the best field service management tools in 2026?
For most organizations, the practical shortlist is Jobber or Housecall Pro for small residential teams, ServiceTitan or Simpro for growing trade contractors, and Salesforce, Dynamics 365, IFS, Oracle, or ServiceNow for…
Products & features
What Simpro sells
Simpro Lightning
AI layer built into the Simpro platform that runs back-office agents for field service businesses.
JustAsk
Lets users ask questions of their Simpro data in natural language.
FieldReady
AI agent that trains and onboards technicians on the business's processes and system.
JobReady
AI agent that briefs technicians before a job using job history, site notes and parts requirements.
JobScribe
AI agent that captures on-site work and files labor hours, materials and compliance notes.
JobBrief
AI agent that generates post-job summaries and sends them to customers.
Two-Way Messaging
Sends automated SMS job updates to customers and staff.
GPS Time Tracking
Prompts technicians on arrival and departure and verifies timesheets against location data.
Pulse
AI receptionist that answers inbound calls 24/7 and holds bookings in the Simpro schedule.
Delight
Customer marketing agent that finds repeat work in existing customer lists and sends follow-ups.
Fast Cash
Scores customers by payment risk and follows up on unpaid invoices.
Simtrac
GPS fleet tracking add-on for vehicles and driver activity.
Strengths engines cite
- Robust job costing
- Strong project management
- Asset tracking and asset management
- Fit for complex commercial trade operations
- Suited to growing trade contractors
Target market & buyers
Residential and commercial trade contractors, including electrical, plumbing and HVAC businesses
Notable customers include AlarmQuest, Proguard Protection Services, TEAMWired, Orion Security Solutions, Dutchman Window & Cleaning, Hub Property Care, Vegreville Plumbing & Heating Ltd.
| Industry | Primary use case |
|---|---|
| Low voltage | Quoting, dispatch, inventory, invoicing and job costing reports for low voltage work |
| Security | Quoting, scheduling, service delivery and invoicing for security companies |
| Plumbing | Re-engaging dormant customers in the Simpro database to win repeat jobs through Delight |
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Series A | 2016 | $30M |
| Growth investment led by K1 Investment Management, with participation from Level Equity | 2021 | $350M |
| Latest known round | Total raised |
|---|---|
| Growth investment led by K1 Investment Management, with participation from Level Equity | $397M |
Recent developments
- Jul 2026ProductRAIN release adds AI scheduling and field inventory control
Release adds AI scheduling and field inventory control features to the platform.
- May 2026CompanySalman Bhatti appointed Chief Technology Officer
Salman Bhatti was appointed Chief Technology Officer.
- May 2026ProductLightning AI-native platform launched
The Lightning AI-native platform launched, according to a third-party blog.
- Apr 2026ProductQ1 2026 product update
Update covers AR automation, scheduling notifications and mobile tools.
- Jan 2026CompanySimpro acquires Delight
Simpro acquired Delight, an AI customer engagement product. The amount was not disclosed.
Competitive landscape
How Simpro compares with its top three alternatives
Simpro most often appears alongside Salesforce, Microsoft Dynamics 365 Field Service, ServiceTitan in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Simpro | 7.8% | 3.6% | New | Pricing not available |
| Salesforce | 46.2% | 9.6% | New | Pricing not available |
| Microsoft Dynamics 365 Field Service | 30.5% | 7.7% | New | Pricing not available |
| ServiceTitan | 28.9% | 8.3% | New | Contact sales |
| Jobber | 40.3% | 8.8% | New | $29 / mo |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 44% · Neutral 50% · Mixed 6% of 18 engine answers that mention Simpro
Praised for
- Robust job costing
- Strong project management
- Asset tracking and asset management
- Fit for complex commercial trade operations
- Suited to growing trade contractors
Criticised for
Cite as: SlateIndex, “Simpro AI visibility profile”, https://slateindex.ai/brand/simpro, data of Nov 3, 2026. Licence: CC BY 4.0.