Zendesk sources
AI-powered customer service platform
#1 of 44 in Live Chat & AI Support80,000 customers (per zendesk.com)34% positive in AI answers
Visibility score
49.3%
up+0.3% vs last week
Weekly run · Nov 3Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Sources cited
25
in answers that mention Zendesk
Total citations
281
across 97 prompts
Own site share
10.7%
zendesk.com
Where engines get their information
Sources cited in answers that name Zendesk, by citation count.
| Source | Type | Share of citations | Citations | Prompts |
|---|---|---|---|---|
| livechat.com | Brand site | 33 | 14 | |
| intercom.com | Brand site | 31 | 15 | |
| zendesk.com Own site | Brand site | 30 | 16 | |
| tidio.com | Brand site | 22 | 13 | |
| hubspot.com | Brand site | 21 | 12 | |
| g2.com | Review site | 17 | 10 | |
| helpscout.com | Brand site | 15 | 4 | |
| freshworks.com | Brand site | 13 | 8 | |
| rankite.com | Web | 12 | 6 | |
| capterra.com | Review site | 10 | 4 | |
| comm100.com | Brand site | 8 | 8 | |
| salesforce.com | Brand site | 7 | 4 | |
| crisp.chat | Brand site | 6 | 6 | |
| hiverhq.com | Brand site | 6 | 3 | |
| toolradar.com | Web | 6 | 4 | |
| gartner.com | Analyst | 5 | 2 | |
| gorgias.com | Brand site | 5 | 4 | |
| jivochat.com | Brand site | 5 | 3 | |
| softwareadvice.com | Review site | 5 | 5 | |
| dupple.com | Web | 4 | 4 | |
| featurebase.app | Web | 4 | 3 | |
| hackceleration.com | Web | 4 | 2 | |
| rework.com | Web | 4 | 3 | |
| spotlightar.com | Web | 4 | 1 | |
| tawk.to | Brand site | 4 | 4 |
Cite as: SlateIndex, “Zendesk AI visibility profile”, https://slateindex.ai/brand/zendesk, data of Nov 3, 2026. Licence: CC BY 4.0.