BotpressThe enterprise-grade AI agent platform for customer support
vs
ChatwayLive Chat, AI Chatbot & MCP for AI Agents
Comparison · Live Chat & AI Support · weekly run Nov 3
Botpress vs Chatway
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Botpress is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.9 versus 0 for Chatway.
Choose Botpress if…
- You want the brand AI engines rank higher (0.9 vs 0)
- You need SOC 2 or GDPR coverage
- You prefer a larger, established vendor (51–200 employees)
- Flat tiers pricing suits your budget better than per seat
Choose Chatway if…
- You want a lower entry price ($31 vs $150)
- AI answers describe it more positively (100% vs 64% positive)
- Per seat pricing suits your budget better than flat tiers
- High satisfaction for smaller, niche, or simpler widget deployments
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Botpress | Chatway |
|---|---|---|
| Visibility score | 0.9% | 0% |
| Change vs last week | New | down−2.1% |
| Rank in Live Chat & AI Support | #32 | #42 |
| Share of voice | 0.4% | 0% |
| Mentions this run | 2 | 0 |
| Positive in AI answers | 64% | 100% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Botpress +0.9pp · Chatway −2.1pp over 1 weekly runs.
Engine by engine
Botpress leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
BotpressChatway
Head to head in AI answers
0 engine answers name both brands
0Botpress ranked higher
0Chatway ranked higher
Features, pricing & fit
| Dimension | Botpress | Chatway |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Free; paid from $150 / mo | Free; paid from $31 per seat / mo |
| Free plan | Yes | Yes |
| Deployment | Hosted on AWS | — |
| Compliance | SOC 2, GDPR | — |
| Support | Community support via Discord, Technical support via live chat on the Plus plan, Dedicated support on the Enterprise plan | Help Center, Developer Docs, Priority SLA support on Enterprise plan, Dedicated onboarding and account manager on Enterprise plan |
| Founded | 2017 | 2020 |
| Headquarters | Montreal, Quebec, Canada | Tel Aviv, Israel |
| Employees | 51–200 | 11–50 |
| Funding | Series B | — |
| Best for | Support teams whose tickets need judgment and actions across several systems, not only scripted answers | Small businesses, ecommerce stores, SaaS companies and agencies |
Plans side by side
Botpress
Free$0month
Plus$150month, billed annually
Team$750month, billed annually
EnterpriseCustomcustom pricing
Chatway
Free$0month
Business$31month, billed yearly ($39 billed monthly)
Plus$159month, billed yearly ($199 billed monthly)
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
Botpress
- highly customizable and autonomous AI bots
- robust free tier and open-source foundation
- visual flow control for building chatbots
- multimodal conversational agents
Chatway
- High satisfaction for smaller, niche, or simpler widget deployments
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Botpress vs Chatway”, https://slateindex.ai/compare/botpress-vs-chatway, data of Nov 3, 2026. Licence: CC BY 4.0.