BotpressThe enterprise-grade AI agent platform for customer support
vs
Tray.aiOrchestrate integration, automation, and agents
Comparison · AI Agents · weekly run Nov 3
Botpress vs Tray.ai
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Botpress is the stronger AI pick in AI Agents: it has a visibility score of 7 versus 1.5 for Tray.ai.
Choose Botpress if…
- You want the brand AI engines rank higher (7 vs 1.5)
- You want a free plan to start
- Flat tiers pricing suits your budget better than usage-based
- highly customizable and autonomous AI bots
Choose Tray.ai if…
- You need SOC 1 or HIPAA coverage
- You prefer a larger, established vendor (201–500 employees)
- Usage-based pricing suits your budget better than flat tiers
- Recommended as a cloud-neutral orchestration platform option
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Botpress | Tray.ai |
|---|---|---|
| Visibility score | 7% | 1.5% |
| Change vs last week | New | New |
| Rank in AI Agents | #18 | #50 |
| Share of voice | 1.9% | 0.4% |
| Mentions this run | 11 | 3 |
| Positive in AI answers | 64% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Botpress 0pp · Tray.ai 0pp over 0 weekly runs.
Engine by engine
Botpress leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
BotpressTray.ai
Head to head in AI answers
0 engine answers name both brands
0Botpress ranked higher
0Tray.ai ranked higher
Features, pricing & fit
| Dimension | Botpress | Tray.ai |
|---|---|---|
| Pricing model | Flat tiers | Usage-based |
| Entry price | Free; paid from $150 / mo | Contact sales |
| Free plan | Yes | No · 30-day trial |
| Deployment | Hosted on AWS | Tray-managed cloud runtime, with on-premise connectivity and regional hosting on Enterprise plans |
| Integrations | — | 700+ |
| Compliance | SOC 2, GDPR | SOC 1, SOC 2, HIPAA, GDPR |
| Support | Community support via Discord, Technical support via live chat on the Plus plan, Dedicated support on the Enterprise plan | Business hours support on all plans, Knowledge base, Community forums, Tray Academy |
| Founded | 2017 | 2012 |
| Headquarters | Montreal, Quebec, Canada | San Francisco, CA |
| Employees | 51–200 | 201–500 |
| Funding | Series B | Series C-2 · $164M raised |
| Best for | Support teams whose tickets need judgment and actions across several systems, not only scripted answers | Enterprise IT and business teams that need to build integrations, AI agents and governed MCP tools on one platform |
Plans side by side
Botpress
Free$0month
Plus$150month, billed annually
Team$750month, billed annually
EnterpriseCustomcustom pricing
Tray.ai
ProCustomSized to your needs
TeamCustomSized to your needs
EnterpriseCustomSized to your needs
Pros and cons
Themes from the AI answers that mention each brand
Botpress
- highly customizable and autonomous AI bots
- robust free tier and open-source foundation
- visual flow control for building chatbots
- multimodal conversational agents
Tray.ai
- Recommended as a cloud-neutral orchestration platform option
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Botpress vs Tray.ai”, https://slateindex.ai/compare/botpress-vs-tray-ai, data of Nov 3, 2026. Licence: CC BY 4.0.