ChaportA better way to talk to your customers
vs
LiveChatLive chat software that grows sales
Comparison · Live Chat & AI Support · weekly run Nov 3
Chaport vs LiveChat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
LiveChat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 40.1 versus 0 for Chaport.
Choose Chaport if…
- You want a free plan to start
- You need more native integrations (4000+ vs 200+)
- Flat tiers pricing suits your budget better than per seat
Choose LiveChat if…
- You want the brand AI engines rank higher (40.1 vs 0)
- You want a lower entry price ($19 vs $29)
- AI answers describe it more positively (36% vs 0% positive)
- You need SOC 2 Type 2 or GDPR or CCPA or WCAG 2.2 AA or PCI DSS SAQ A or Data Privacy Framework or BBB Accredited Business coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chaport | LiveChat |
|---|---|---|
| Visibility score | 0% | 40.1% |
| Change vs last week | down−0.6% | up+1.3% |
| Rank in Live Chat & AI Support | #41 | #3 |
| Share of voice | 0% | 10.2% |
| Mentions this run | 0 | 50 |
| Positive in AI answers | 0% | 36% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chaport −0.6pp · LiveChat +1.3000000000000043pp over 1 weekly runs.
Engine by engine
LiveChat leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChaportLiveChat
Head to head in AI answers
0 engine answers name both brands
0Chaport ranked higher
0LiveChat ranked higher
Features, pricing & fit
| Dimension | Chaport | LiveChat |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Free; paid from $29 / mo | $19 per seat / mo |
| Free plan | Yes | No · 14-day trial |
| Deployment | SaaS | Cloud-hosted on Google Cloud in Texas, Iowa and Frankfurt, Germany |
| Integrations | 4000+ | 200+ |
| Compliance | — | SOC 2 Type 2, GDPR, CCPA, WCAG 2.2 AA, PCI DSS SAQ A, Data Privacy Framework, BBB Accredited Business |
| Support | — | Self-service help center, 24/7/365 support, Product Expert and dedicated team on Enterprise plan |
| Founded | 2014 | 2002 |
| Headquarters | Alhambra, California, United States | Wrocław, Poland |
| Employees | 11–50 | 201–500 |
| Funding | Bootstrapped | Management buyout |
| Best for | Startups and SMBs that want simple live chat with messaging channels in one place | Small teams earning their first revenue from chat, and scaling teams that want chat to drive sales; larger organizations can use the Enterprise plan. |
Plans side by side
Chaport
Free$0month, 2 operators included
Pro$29month billed annually ($39 monthly), 4 operators included
Unlimited$99month billed annually ($129 monthly), unlimited operators
LiveChat
Essential$19user / month, billed annually ($25 billed monthly)
Growth$79user / month, billed annually ($99 billed monthly)
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
Chaport
Profile in progress.
LiveChat
- Free trial with no credit card required
- Reliable, high-performance real-time chat
- Polished website chat and straightforward agent workflows
- Transparent, publicly listed pricing
- Strong for e-commerce and sales-focused teams
- Can become expensive and complex for growing teams
- Free tier limited to 2 seats
- Ratings vary by review site
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chaport vs LiveChat”, https://slateindex.ai/compare/chaport-vs-livechat, data of Nov 3, 2026. Licence: CC BY 4.0.