ChaportA better way to talk to your customers
vs
SobotThe Agentic Customer Contact Platform
Comparison · Live Chat & AI Support · weekly run Nov 3
Chaport vs Sobot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Sobot is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.9 versus 0 for Chaport.
Choose Chaport if…
- You want a free plan to start
Choose Sobot if…
- You want the brand AI engines rank higher (0.9 vs 0)
- AI answers describe it more positively (100% vs 0% positive)
- You need ISO/IEC 27001 or ISO/IEC 27701 coverage
- You prefer a larger, established vendor (201–500 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chaport | Sobot |
|---|---|---|
| Visibility score | 0% | 0.9% |
| Change vs last week | down−0.6% | down−0.9% |
| Rank in Live Chat & AI Support | #41 | #31 |
| Share of voice | 0% | 0.5% |
| Mentions this run | 0 | 3 |
| Positive in AI answers | 0% | 100% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chaport −0.6pp · Sobot −0.9pp over 1 weekly runs.
Engine by engine
Sobot leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChaportSobot
Head to head in AI answers
0 engine answers name both brands
0Chaport ranked higher
0Sobot ranked higher
Features, pricing & fit
| Dimension | Chaport | Sobot |
|---|---|---|
| Pricing model | Flat tiers | Flat tiers |
| Entry price | Free; paid from $29 / mo | $39 / mo |
| Free plan | Yes | No · 14-day trial |
| Onboarding fee | — | Included |
| Deployment | SaaS | SaaS, with private deployment available on the Custom plan |
| Integrations | 4000+ | — |
| Compliance | — | ISO/IEC 27001, ISO/IEC 27701 |
| Support | — | Dedicated CSM and SLA on the Custom plan, Talk to sales and online consultation, Sales reps, customer success managers and product managers on request |
| Founded | 2014 | — |
| Headquarters | Alhambra, California, United States | Singapore |
| Employees | 11–50 | 201–500 |
| Funding | Bootstrapped | Series D |
| Best for | Startups and SMBs that want simple live chat with messaging channels in one place | Retail and e-commerce, financial services, gaming, education and enterprise services teams that need one platform for many customer channels |
Plans side by side
Chaport
Free$0month, 2 operators included
Pro$29month billed annually ($39 monthly), 4 operators included
Unlimited$99month billed annually ($129 monthly), unlimited operators
Pros and cons
Themes from the AI answers that mention each brand
Chaport
Profile in progress.
Sobot
- High satisfaction for smaller, niche, or simpler widget deployments
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chaport vs Sobot”, https://slateindex.ai/compare/chaport-vs-sobot, data of Nov 3, 2026. Licence: CC BY 4.0.