Crazy Egg vs Hotjar

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Hotjar is the stronger AI pick in Web Analytics: it has a visibility score of 4.9 versus 2.5 for Crazy Egg, and ranks ahead in 100% of the answers that name both.

Choose Crazy Egg if…

You want a lower entry price ($29 vs $39)
You need GDPR or CCPA coverage
Flat tiers pricing suits your budget better than usage-based

Choose Hotjar if…

You want the brand AI engines rank higher (4.9 vs 2.5)
AI answers describe it more positively (6% vs 0% positive)
You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or SOC 2 Type 2 coverage
Usage-based pricing suits your budget better than flat tiers

AI visibility side by side

Latest weekly run · Nov 2

Metric	Crazy Egg	Hotjar
Visibility score	2.5%	4.9%
Change vs last week	New	New
Rank in Web Analytics	#23	#15
Share of voice	0.9%	1.9%
Mentions this run	5	10
Positive in AI answers	0%	6%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Crazy Egg 0pp · Hotjar 0pp over 0 weekly runs.

Engine by engine

Hotjar leads on 2 of 3 engines

ChatGPT

0.9%

4.6%

AI Mode

Perplexity

6.5%

5.2%

Crazy EggHotjar

Head to head in AI answers

1 engine answers name both brands

0Crazy Egg ranked higher

1Hotjar ranked higher

Prompt	Engine	Crazy Egg	Hotjar
Official website of the top web analytics tool vendors	ChatGPT	#18	#16

Features, pricing & fit

Dimension	Crazy Egg	Hotjar
Pricing model	Flat tiers	Usage-based
Entry price	Free; paid from $29 / mo	Free; paid from $39 / mo
Free plan	Yes	Yes
Integrations	—	10+
Compliance	GDPR, CCPA	ISO 27001, ISO 27017, ISO 27018, ISO 27701, SOC 2 Type 2
Support	Priority support from marketing strategy team for agencies, Contact Sales	AI-powered support on the free plan, Priority support on Pro and Enterprise, Community, Education
Founded	2006	—
Headquarters	La Mirada, California, United States	—
Employees	11–50	—
Funding	Bootstrapped	—
Best for	Website owners and marketing teams, including agencies, e-commerce, lead generation and education sites.	Midsize and SMB businesses that want heatmaps, session recordings and surveys in one product experience platform.