DocSendShare business-critical documents with confidence. Secure viewing plus game-changing analytics.
vs
LoomWe're bringing video messaging to work and empowering everyone to communicate more effectively, wherever they are.
Comparison · Sales Enablement · weekly run Nov 2
DocSend vs Loom
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Loom is the stronger AI pick in Sales Enablement: it has a visibility score of 1.1 versus 0.6 for DocSend.
Choose DocSend if…
- You need SOC 2 or SOC 3 or AICPA SOC or PCI DSS coverage
- built-in document analytics and e-signatures
- yearly billing discounts
Choose Loom if…
- You want the brand AI engines rank higher (1.1 vs 0.6)
- You need SOC 2 Type 2 coverage
- You prefer a larger, established vendor (5,000+ employees)
- Async video for sharing updates and feedback
AI visibility side by side
Latest weekly run · Nov 2
| Metric | DocSend | Loom |
|---|---|---|
| Visibility score | 0.6% | 1.1% |
| Change vs last week | New | New |
| Rank in Sales Enablement | #38 | #32 |
| Share of voice | 0.2% | 0.4% |
| Mentions this run | 1 | 2 |
| Positive in AI answers | 0% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
DocSend 0pp · Loom 0pp over 0 weekly runs.
Engine by engine
Loom leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
DocSendLoom
Head to head in AI answers
0 engine answers name both brands
0DocSend ranked higher
0Loom ranked higher
Features, pricing & fit
| Dimension | DocSend | Loom |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | Free; paid from $18 per seat / mo |
| Free plan | — | Yes |
| Deployment | Cloud, subscription SaaS | Cloud, built on AWS infrastructure |
| Compliance | SOC 2, SOC 3, AICPA SOC, CCPA, GDPR, PCI DSS | GDPR, CCPA, SOC 2 Type 2 |
| Support | — | Priority support on Business and Business + AI plans, Dedicated support and a dedicated account manager on Enterprise |
| Founded | 2013 | 2016 |
| Headquarters | San Francisco, CA, United States | San Francisco, California, United States |
| Employees | 51–200 | 5,000+ |
| Funding | Round led by DCM Ventures · $15M raised | Series C · $204M raised |
| Best for | — | Sales, engineering, customer support and design teams that want to share context by video message instead of meetings or long emails. |
Plans side by side
DocSend
Pricing not available.
Loom
Starter$0
Business$18per user / month
Business + AI$24per user / month
EnterpriseCustom
Pros and cons
Themes from the AI answers that mention each brand
DocSend
- built-in document analytics and e-signatures
- yearly billing discounts
Loom
- Async video for sharing updates and feedback
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “DocSend vs Loom”, https://slateindex.ai/compare/docsend-vs-loom, data of Nov 2, 2026. Licence: CC BY 4.0.