Loom
NewWe're bringing video messaging to work and empowering everyone to communicate more effectively, wherever they are.
#32 of 56 in Sales Enablement400,000 customers (per loom.com)
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- Loom ranks #32 of 56 in Sales Enablement with an AI visibility score of 1.1 (SlateIndex, Nov 2, 2026).
- Loom is most visible on ChatGPT (1.7) and least on Perplexity (0).
- AI engines name Loom in 2 of the 30 Sales Enablement buyer prompts SlateIndex tracks.
- dock.us is the source AI engines cite most in answers about Loom, with 1 citations.
About
Company details for Loom
Loom is a video messaging tool for recording and sharing short videos of a screen, a camera or both. Users record with a Chrome extension, desktop app or mobile app and get a share link as soon as recording ends. Paid plans add editing, transcripts, viewer insights and AI features, and the Enterprise plan adds SSO and SCIM. It ranks #32 of 56 in Sales Enablement on SlateIndex and has a visibility score of 1.1 in the latest weekly run.
Founded in 2016 and headquartered in San Francisco, California, United States, the company employs 5,000+ people. It has raised about $204M. Its differentiator: records and shares instantly, with a link ready as soon as recording stops and no rendering, processing or buffering wait.
- Website
- loom.com
- Categories
- Sales Enablement
- Company size
- 5,000+ employees
- Headquarters
- San Francisco, California, United States
- Founded
- 2016
- Company type
- Division of Atlassian
- Funding
- Series C · $204M raised
- Customers
- 400,000 · per loom.com
- Pricing
- Free; paid from $18 per seat / mo · per seat
- Free trial
- Free plan available
- Deployment
- Cloud, built on AWS infrastructure
- Platforms
- Mac, Windows, iOS, Android, Chrome
- Languages
- 50 supported
- Compliance
- GDPR, CCPA, SOC 2 Type 2
- Support
- Priority support on Business and Business + AI plans, Dedicated support and a dedicated account manager on Enterprise
Read from linkedin.com, loom.com, g2.com, twitter.com, atlassian.com, forgeglobal.com · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 2 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Sales Enablement. Highspot leads the category at 58.5%.
Media
Website and product screenshots for Loom
AI mentions & citations
Recent answers that name Loom
Is there a free sales enablement platform for small teams?
How do companies give reps content and coaching without a dedicated tool?
Loom / Asynchronous Video: Managers recording short Loom videos breaking down a deal or critiquing a snippet of a call for the rep to watch on their own time.
Products & features
What Loom sells
Loom
Records screen, camera and audio on desktop, Chrome, iOS and Android, with instantly generated share links.
Loom AI
AI features that add titles, summaries, chapters and tasks to recordings on the Business + AI plan and above.
Record for agents
Captures a screen recording, clicks and URLs and packages them into a prompt for AI agents.
Loom Enterprise
Enterprise plan with SSO, SCIM, custom data retention policies and a Salesforce integration in beta.
Strengths engines cite
- Async video for sharing updates and feedback
Target market & buyers
Individuals and teams, from small workspaces to large enterprises, plus educators through a discounted plan.
Notable customers include Intercom, LaunchDarkly, Brex, Postclick, MetaLab, Tide Cleaners, Braze.
| Industry | Primary use case |
|---|---|
| Sales | Personalized video outreach to close deals |
| Engineering | Adding visual context to code to speed up sprints |
| Customer support | Troubleshooting over video to reach resolutions faster |
| Design | Sharing ideas and feedback over video |
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Seed | 2017 | — |
| Series A | 2019 | $11M |
| Series B | 2019 | $30M |
| Series C | 2021 | $130M |
| Latest known round | Total raised |
|---|---|
| Series C | $204M |
Recent developments
- Jun 2026ProductLoom resolves over 80% of support inquiries with AI
Atlassian reported that Loom resolved over 80% of support inquiries with AI using Atlassian Customer Service Management.
- Feb 2026CompanyCreator Lite role ends for new Atlassian-managed accounts
A third-party timeline says the free Creator Lite role stopped being given to new Atlassian-managed accounts, and Loom logins now route through Atlassian accounts.
Pricing
Per seat pricing with a free plan
Cite as: SlateIndex, “Loom AI visibility profile”, https://slateindex.ai/brand/loom, data of Nov 2, 2026. Licence: CC BY 4.0.