Document360 vs Tettra
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Document360 is the stronger AI pick in Knowledge Management: it has a visibility score of 18.6 versus 7.2 for Tettra, and ranks ahead in 50% of the answers that name both.
Choose Document360 if…
- You want the brand AI engines rank higher (18.6 vs 7.2)
- AI answers describe it more positively (45% vs 27% positive)
- You need SOC 2 Type II or ISO 27001:2022 or GDPR ready coverage
- You prefer a larger, established vendor (201–500 employees)
Choose Tettra if…
- Good option for internal company knowledge management
- Simple internal wiki with low administration
- Among highest-rated for willingness to recommend
- Offers a 30-day free trial
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Document360 | Tettra |
|---|---|---|
| Visibility score | 18.6% | 7.2% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #5 | #15 |
| Share of voice | 5.9% | 1.9% |
| Mentions this run | 32 | 11 |
| Positive in AI answers | 45% | 27% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Document360 0pp · Tettra 0pp over 0 weekly runs.
Engine by engine
Document360 leads on 3 of 3 engines
Head to head in AI answers
6 engine answers name both brands
| Prompt | Engine | Document360 | Tettra |
|---|---|---|---|
| Top knowledge management tool options for B2B SaaS companies | ChatGPT | #5 | #9 |
| Compare the leading Knowledge Management platforms | Perplexity | #7 | #9 |
| Which Knowledge Management vendors do analysts recommend? | ChatGPT | #16 | #15 |
| How much does a knowledge management tool cost per month? | ChatGPT | #8 | #6 |
| Which knowledge management tool offers a free trial? | Perplexity | #3 | #1 |
| Official website of the top knowledge management tool vendors | ChatGPT | #7 | #11 |
Features, pricing & fit
| Dimension | Document360 | Tettra |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | $8 per seat / mo |
| Free plan | — | No · 30-day trial |
| Deployment | Cloud SaaS on Azure, with private and regional hosting available. | Cloud only; self-hosting not offered |
| Integrations | 60+ | — |
| Compliance | SOC 2 Type II, ISO 27001:2022, GDPR ready | — |
| Support | Dedicated success manager, Onboarding sessions, Best practice training, One-to-one training with knowledge management experts | Help center, Live chat, Priority support on Enterprise plan |
| Founded | 2017 | 2015 |
| Headquarters | Swanley, England | Boston, MA, United States |
| Employees | 201–500 | 1–10 |
| Funding | Bootstrapped | Seed |
| Best for | Support, technical writing, product management and engineering teams that publish customer-facing or internal documentation. | Small and mid-market businesses of 10 to 500 employees that rely heavily on Slack |
Plans side by side
Document360
Pricing not available.
Tettra
Pros and cons
Themes from the AI answers that mention each brand
Document360
- AI-powered platform for internal SOPs and help centers
- dedicated knowledge base for help centers and user guides
- strong for software and API documentation
- flexible pricing with startup programs and discounts
- listed among the strongest knowledge management tools
- sales-led, quote-based pricing rather than transparent
- higher cost for published plans
Tettra
- Good option for internal company knowledge management
- Simple internal wiki with low administration
- Among highest-rated for willingness to recommend
- Offers a 30-day free trial
- Discount of 20%
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Document360 vs Tettra”, https://slateindex.ai/compare/document360-vs-tettra, data of Nov 3, 2026. Licence: CC BY 4.0.