FieldEdge vs ServiceTrade
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceTrade is the stronger AI pick in Field Service Management: it has a visibility score of 3.9 versus 3.5 for FieldEdge, and ranks ahead in 0% of the answers that name both.
Choose FieldEdge if…
- You need SOC 2 or GDPR compliance coverage
- Recommended for HVAC and plumbing businesses
- Listed as a strong alternative among field service platforms
Choose ServiceTrade if…
- You want the brand AI engines rank higher (3.9 vs 3.5)
- AI answers describe it more positively (38% vs 14% positive)
- Best fit for commercial mechanical, fire, and HVAC contractors
- Focus on inspection reports and recurring service
AI visibility side by side
Latest weekly run · Nov 3
| Metric | FieldEdge | ServiceTrade |
|---|---|---|
| Visibility score | 3.5% | 3.9% |
| Change vs last week | New | New |
| Rank in Field Service Management | #23 | #22 |
| Share of voice | 1.5% | 1.8% |
| Mentions this run | 8 | 9 |
| Positive in AI answers | 14% | 38% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
FieldEdge 0pp · ServiceTrade 0pp over 0 weekly runs.
Engine by engine
ServiceTrade leads on 1 of 3 engines
Head to head in AI answers
4 engine answers name both brands
| Prompt | Engine | FieldEdge | ServiceTrade |
|---|---|---|---|
| Alternatives to the most popular field service management software | ChatGPT | #4 | #11 |
| Alternatives to the most popular field service management software | Perplexity | #7 | #9 |
| Which field service management software has transparent pricing? | ChatGPT | #11 | #14 |
| Official website of the top field service management software vendors | ChatGPT | #13 | #18 |
Features, pricing & fit
| Dimension | FieldEdge | ServiceTrade |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Contact sales | — |
| Free plan | No | — |
| Deployment | Cloud-based SaaS | Cloud-based |
| Compliance | SOC 2, GDPR compliance | — |
| Support | Chat (Select plan), Email and phone (Premier plan), Dedicated customer success representative (Elite plan) | — |
| Founded | 1980 | 2012 |
| Headquarters | Atlanta, Georgia, United States | Durham, North Carolina |
| Employees | 201–500 | — |
| Funding | Series A · $10M raised | Series C |
| Best for | Small and mid-sized HVAC, plumbing and electrical contractors running multiple trucks. | Commercial HVAC, mechanical and fire protection contractors |
Plans side by side
ServiceTrade
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
FieldEdge
- Recommended for HVAC and plumbing businesses
- Listed as a strong alternative among field service platforms
- Requires custom quote-based contracts and sales contact for pricing
ServiceTrade
- Best fit for commercial mechanical, fire, and HVAC contractors
- Focus on inspection reports and recurring service
- Recommended for commercial contractors
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “FieldEdge vs ServiceTrade”, https://slateindex.ai/compare/fieldedge-vs-servicetrade, data of Nov 3, 2026. Licence: CC BY 4.0.