FreePBXFree open-source PBX built on Asterisk
vs
FrontCustomer service platform where teams and AI agents resolve complex customer work together
Comparison · Contact Center · weekly run Nov 3
FreePBX vs Front
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Front is the stronger AI pick in Contact Center: it has a visibility score of 0.9 versus 0 for FreePBX.
Choose FreePBX if…
No clear advantage in the published data.
Choose Front if…
- You want the brand AI engines rank higher (0.9 vs 0)
- You need SOC 2 Type II or ISO 27001 coverage
- Best for collaborative customer operations
- Strong shared inbox and email-centric collaboration
AI visibility side by side
Latest weekly run · Nov 3
| Metric | FreePBX | Front |
|---|---|---|
| Visibility score | 0% | 0.9% |
| Change vs last week | no change0% | up+0.9% |
| Rank in Contact Center | #42 | #35 |
| Share of voice | 0% | 0.1% |
| Mentions this run | 0 | 1 |
| Positive in AI answers | — | 29% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
FreePBX 0pp · Front +0.9pp over 1 weekly runs.
Engine by engine
Front leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
FreePBXFront
Head to head in AI answers
0 engine answers name both brands
0FreePBX ranked higher
0Front ranked higher
Features, pricing & fit
| Dimension | FreePBX | Front |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | $25 per seat / mo |
| Free plan | — | No · 14-day trial |
| Deployment | Self-hosted software, cloud images, and Sangoma-certified appliances | Cloud (AWS), with U.S. or EU data hosting |
| Integrations | — | 130+ |
| Compliance | — | SOC 2 Type II, ISO 27001 |
| Support | Community forum | Help Center, Academy, Community, Developer Portal |
| Founded | 2004 | 2013 |
| Headquarters | 100 Renfrew Dr, Markham, Ontario, Canada | San Francisco, CA, United States |
| Employees | — | 501–1,000 |
| Funding | — | Series C · $204M raised |
| Best for | Cloud PBX providers, VoIP providers, and contact center software vendors, based on G2 review data | B2B customer support, sales, operations and account teams handling complex, multi-team customer requests |
Plans side by side
FreePBX
Pricing not available.
Front
Starter$25seat/month, billed annually, up to 10 seats
Professional$65seat/month, billed annually, up to 50 seats
Enterprise$105seat/month, billed annually
Pros and cons
Themes from the AI answers that mention each brand
FreePBX
Profile in progress.
Front
- Best for collaborative customer operations
- Strong shared inbox and email-centric collaboration
- Useful when sales, customer success, and support must collaborate
- Frequently shortlisted for B2B SaaS customer support
- Lower annual rates than many help desk alternatives
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “FreePBX vs Front”, https://slateindex.ai/compare/freepbx-vs-front, data of Nov 3, 2026. Licence: CC BY 4.0.