Freshworks vs Salesflare
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Freshworks is the stronger AI pick in CRM: it has a visibility score of 18 versus 2.3 for Salesflare, and ranks ahead in 100% of the answers that name both.
Choose Freshworks if…
- You want the brand AI engines rank higher (18 vs 2.3)
- AI answers describe it more positively (26% vs 20% positive)
- You need SOC 2 Type II or ISO 27001 or ISO 27701 or PCI DSS coverage
- You prefer a larger, established vendor (5,000+ employees)
Choose Salesflare if…
- Reduces manual CRM data entry
- Automatically captures relationship context
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Freshworks | Salesflare |
|---|---|---|
| Visibility score | 18% | 2.3% |
| Change vs last week | up+2.6% | up+0.7% |
| Rank in CRM | #6 | #22 |
| Share of voice | 5.9% | 1.2% |
| Mentions this run | 28 | 6 |
| Positive in AI answers | 26% | 20% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Freshworks +2.5999999999999996pp · Salesflare +0.6999999999999997pp over 1 weekly runs.
Engine by engine
Freshworks leads on 3 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | Freshworks | Salesflare |
|---|---|---|---|
| Alternatives to the most popular CRM | Perplexity | #6 | #12 |
| Which CRM tools offer annual discounts? | Perplexity | #5 | #14 |
Features, pricing & fit
| Dimension | Freshworks | Salesflare |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | $29 per seat / mo |
| Free plan | — | No · 30-day trial |
| Onboarding fee | — | Included |
| Deployment | Cloud | Cloud |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS | — |
| Support | — | Chat, Free onboarding and training, Dedicated account manager (Enterprise), Video tutorials |
| Founded | 2010 | 2014 |
| Headquarters | San Mateo, California, United States | Antwerp, Belgium |
| Employees | 5,000+ | 1–10 |
| Funding | IPO | Seed |
| Best for | — | Small B2B teams such as agencies, consultancies, startups and software companies that want a CRM with little manual admin |
Plans side by side
Freshworks
Pricing not available.
Salesflare
Pros and cons
Themes from the AI answers that mention each brand
Freshworks
- Affordable pricing and good value
- Free tier or free trial available
- Intuitive, easy-to-use interface
- Fast deployment and quick time-to-value
- Strong AI and automation features
- Per-minute charges for advanced calling features
Salesflare
- Reduces manual CRM data entry
- Automatically captures relationship context
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Freshworks vs Salesflare”, https://slateindex.ai/compare/freshworks-vs-salesflare, data of Nov 3, 2026. Licence: CC BY 4.0.