Gainsight PXDrive adoption with in-app guidance that meets users where they get stuck.
vs
GlassboxAI-powered customer intelligence insights for proactive, preventive and secure digital customer experiences.
Comparison · Product Analytics · weekly run Nov 3
Gainsight PX vs Glassbox
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Gainsight PX is the stronger AI pick in Product Analytics: it has a visibility score of 7.9 versus 2.2 for Glassbox.
Choose Gainsight PX if…
- You want the brand AI engines rank higher (7.9 vs 2.2)
- You need ISO/IEC 27001:2022 or GDPR or HIPAA or CCPA coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
- Blends product analytics with in-app engagements
Choose Glassbox if…
- AI answers describe it more positively (83% vs 60% positive)
- You need ISO 27001 or ISO 27017 or ISO 27701 or ISO 42001 or CSA STAR Level 1 coverage
- Strong enterprise performer blending quantitative analytics with qualitative context
- Analysts frequently recommend it for combining event data with session replays
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Gainsight PX | Glassbox |
|---|---|---|
| Visibility score | 7.9% | 2.2% |
| Change vs last week | down−2.8% | New |
| Rank in Product Analytics | #10 | #17 |
| Share of voice | 3% | 0.9% |
| Mentions this run | 14 | 4 |
| Positive in AI answers | 60% | 83% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Gainsight PX −2.799999999999999pp · Glassbox +2.2pp over 1 weekly runs.
Engine by engine
Gainsight PX leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
Gainsight PXGlassbox
Head to head in AI answers
0 engine answers name both brands
0Gainsight PX ranked higher
0Glassbox ranked higher
Features, pricing & fit
| Dimension | Gainsight PX | Glassbox |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Contact sales | — |
| Free plan | No | — |
| Deployment | Cloud-based | Single-tenant cloud on AWS or Microsoft Azure, and multi-tenant cloud. |
| Integrations | 110+ | — |
| Compliance | SOC 2 Type II, ISO/IEC 27001:2022, GDPR, HIPAA, CCPA | SOC 2 Type II, ISO 27001, ISO 27017, ISO 27701, ISO 42001, CSA STAR Level 1 |
| Founded | — | 2010 |
| Headquarters | San Francisco, CA, United States | London, United Kingdom |
| Employees | 1,001–5,000 | 201–500 |
| Funding | Series E | Minority investment from Poalim Equity · $70M raised |
| Best for | — | Highly regulated enterprises, such as financial services organisations, that need digital experience analytics with security and compliance. |
Plans side by side
Glassbox
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Gainsight PX
- Blends product analytics with in-app engagements
- Feeds behavioral insights into customer health scores
- Best for Customer Success alignment
- Tailored for B2B SaaS companies
- Included in strong shortlists of analytics tools
Glassbox
- Strong enterprise performer blending quantitative analytics with qualitative context
- Analysts frequently recommend it for combining event data with session replays
- Exceptionally high user ratings, around 4.8 to 4.9 out of 5 on G2
- Deep customer journey mapping and session playback
- Highest review rating among established web analytics tools
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Gainsight PX vs Glassbox”, https://slateindex.ai/compare/gainsight-px-vs-glassbox, data of Nov 3, 2026. Licence: CC BY 4.0.