Gainsight PX vs Userpilot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Userpilot is the stronger AI pick in Product Analytics: it has a visibility score of 14.6 versus 7.9 for Gainsight PX, and ranks ahead in 71% of the answers that name both.
Choose Gainsight PX if…
- AI answers describe it more positively (60% vs 28% positive)
- You need ISO/IEC 27001:2022 or CCPA coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
- Flat tiers pricing suits your budget better than usage-based
Choose Userpilot if…
- You want the brand AI engines rank higher (14.6 vs 7.9)
- Usage-based pricing suits your budget better than flat tiers
- strong for onboarding and in-app adoption
- combines analytics with onboarding, surveys, and in-app guidance
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Gainsight PX | Userpilot |
|---|---|---|
| Visibility score | 7.9% | 14.6% |
| Change vs last week | down−2.8% | up+0.1% |
| Rank in Product Analytics | #10 | #6 |
| Share of voice | 3% | 4.4% |
| Mentions this run | 14 | 24 |
| Positive in AI answers | 60% | 28% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Gainsight PX −2.799999999999999pp · Userpilot +0.09999999999999964pp over 1 weekly runs.
Engine by engine
Userpilot leads on 2 of 3 engines
Head to head in AI answers
7 engine answers name both brands
| Prompt | Engine | Gainsight PX | Userpilot |
|---|---|---|---|
| What features matter most in a product analytics tool? | Perplexity | #5 | #2 |
| How do companies understand how people use their product without a dedicated tool? | Perplexity | #2 | #1 |
| What should a product analytics tool integrate with? | Perplexity | #5 | #4 |
| Top product analytics tool options for B2B SaaS companies | ChatGPT | #6 | #7 |
| Top product analytics tool options for B2B SaaS companies | Perplexity | #7 | #9 |
| Compare the leading Product Analytics platforms | Perplexity | #11 | #9 |
| What is the typical pricing model for Product Analytics software? | ChatGPT | #7 | #4 |
Features, pricing & fit
| Dimension | Gainsight PX | Userpilot |
|---|---|---|
| Pricing model | Flat tiers | Usage-based |
| Entry price | Contact sales | $299 / mo |
| Free plan | No | No · 14-day trial |
| Deployment | Cloud-based | Cloud-hosted on AWS with a small GCP footprint, with optional EU data hosting |
| Integrations | 110+ | — |
| Compliance | SOC 2 Type II, ISO/IEC 27001:2022, GDPR, HIPAA, CCPA | SOC 2 Type II, GDPR, HIPAA |
| Support | — | Email support, Live chat, Phone support |
| Founded | — | 2019 |
| Headquarters | San Francisco, CA, United States | Austin, Texas, United States |
| Employees | 1,001–5,000 | 51–200 |
| Funding | Series E | Seed · $6M raised |
| Best for | — | Product, growth and customer success teams at SaaS companies that want to run onboarding, feature adoption and feedback without developer tickets |
Plans side by side
Pros and cons
Themes from the AI answers that mention each brand
Gainsight PX
- Blends product analytics with in-app engagements
- Feeds behavioral insights into customer health scores
- Best for Customer Success alignment
- Tailored for B2B SaaS companies
- Included in strong shortlists of analytics tools
Userpilot
- strong for onboarding and in-app adoption
- combines analytics with onboarding, surveys, and in-app guidance
- 14-day free trial
- higher starting price than LogRocket
- trails LogRocket on review ratings
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Gainsight PX vs Userpilot”, https://slateindex.ai/compare/gainsight-px-vs-userpilot, data of Nov 3, 2026. Licence: CC BY 4.0.