HappyFoxAI-powered help desk for customer and employee support.
vs
LiveChatLive chat software that grows sales
Comparison · Help Desk · weekly run Nov 3
HappyFox vs LiveChat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
HappyFox is the stronger AI pick in Help Desk: it has a visibility score of 4.1 versus 1.4 for LiveChat.
Choose HappyFox if…
- You want the brand AI engines rank higher (4.1 vs 1.4)
- You want a lower entry price ($1 vs $19)
- You need SOC 2 Type II coverage
- Strongly recommended as a help desk option
Choose LiveChat if…
- AI answers describe it more positively (36% vs 11% positive)
- You need SOC 2 Type 2 or GDPR or CCPA or WCAG 2.2 AA or PCI DSS SAQ A or Data Privacy Framework or BBB Accredited Business coverage
- You prefer a larger, established vendor (201–500 employees)
- Free trial with no credit card required
AI visibility side by side
Latest weekly run · Nov 3
| Metric | HappyFox | LiveChat |
|---|---|---|
| Visibility score | 4.1% | 1.4% |
| Change vs last week | up+0.5% | New |
| Rank in Help Desk | #15 | #25 |
| Share of voice | 1.5% | 0.4% |
| Mentions this run | 8 | 2 |
| Positive in AI answers | 11% | 36% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
HappyFox +0.49999999999999956pp · LiveChat +1.4pp over 1 weekly runs.
Engine by engine
HappyFox leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
HappyFoxLiveChat
Head to head in AI answers
0 engine answers name both brands
0HappyFox ranked higher
0LiveChat ranked higher
Features, pricing & fit
| Dimension | HappyFox | LiveChat |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | $1 per seat / mo | $19 per seat / mo |
| Free plan | No · 14-day trial | No · 14-day trial |
| Deployment | Cloud (SaaS) | Cloud-hosted on Google Cloud in Texas, Iowa and Frankfurt, Germany |
| Integrations | — | 200+ |
| Compliance | SOC 2 Type II | SOC 2 Type 2, GDPR, CCPA, WCAG 2.2 AA, PCI DSS SAQ A, Data Privacy Framework, BBB Accredited Business |
| Support | Guided setup and training by HappyFox specialists, Free managed migration with annual Help Desk plans, Dedicated support for enterprise | Self-service help center, 24/7/365 support, Product Expert and dedicated team on Enterprise plan |
| Founded | 2012 | 2002 |
| Headquarters | Southlake, Texas, United States | Wrocław, Poland |
| Employees | 51–200 | 201–500 |
| Funding | Bootstrapped | Management buyout |
| Best for | Customer, IT, HR and operations support teams that want a configurable help desk with fast implementation. | Small teams earning their first revenue from chat, and scaling teams that want chat to drive sales; larger organizations can use the Enterprise plan. |
Plans side by side
HappyFox
Help Desk$24agent / month, billed annually (starting at)
Contact Center Suite$99agent / month (starting at)
HappyFox CRM$20user / month (starting at)
Service Desk$49agent / month (starting at)
HappyFox AI$14agent / month (starting at)
Autopilot$0.02successful action (as low as)
Assist AI$1user / month (starting at)
Chatbot$0.33resolution
Workflows$199month (starting at)
HappyFox AEO$25month (starting at)
EnterpriseCustomcontact sales
LiveChat
Essential$19user / month, billed annually ($25 billed monthly)
Growth$79user / month, billed annually ($99 billed monthly)
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
HappyFox
- Strongly recommended as a help desk option
- Annual subscription discount of about 10%
LiveChat
- Free trial with no credit card required
- Reliable, high-performance real-time chat
- Polished website chat and straightforward agent workflows
- Transparent, publicly listed pricing
- Strong for e-commerce and sales-focused teams
- Can become expensive and complex for growing teams
- Free tier limited to 2 seats
- Ratings vary by review site
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “HappyFox vs LiveChat”, https://slateindex.ai/compare/happyfox-vs-livechat, data of Nov 3, 2026. Licence: CC BY 4.0.