HelplyThe complete AI-native support platform, rebuilt around agents that investigate, resolve, and take action.
vs
PipedriveCRM software sales teams will love
Comparison · Sales Engagement · weekly run Nov 3
Helply vs Pipedrive
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Pipedrive is the stronger AI pick in Sales Engagement: it has a visibility score of 3.9 versus 1.5 for Helply.
Choose Helply if…
- You need SOC 2 Type II coverage
- Budget-friendly alternative
- Native Salesforce integration
- Strong Forrester Leader evaluation
Choose Pipedrive if…
- You want the brand AI engines rank higher (3.9 vs 1.5)
- You need more native integrations (500+ vs 60+)
- AI answers describe it more positively (44% vs 0% positive)
- You need ISO/IEC 27001:2022 or ISO/IEC 27701 or SOC 2 Type 2 or SOC 3 or EU-US DPF coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Helply | Pipedrive |
|---|---|---|
| Visibility score | 1.5% | 3.9% |
| Change vs last week | down−1.9% | no change0% |
| Rank in Sales Engagement | #34 | #20 |
| Share of voice | 0.7% | 1.3% |
| Mentions this run | 5 | 8 |
| Positive in AI answers | 0% | 44% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Helply −2pp · Pipedrive 0pp over 1 weekly runs.
Engine by engine
Pipedrive leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
HelplyPipedrive
Head to head in AI answers
0 engine answers name both brands
0Helply ranked higher
0Pipedrive ranked higher
Features, pricing & fit
| Dimension | Helply | Pipedrive |
|---|---|---|
| Pricing model | Usage-based | — |
| Entry price | $49 / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | Cloud | Cloud (SaaS) |
| Integrations | 60+ | 500+ |
| Compliance | SOC 2 Type II, GDPR | ISO/IEC 27001:2022, ISO/IEC 27701, SOC 2 Type 2, SOC 3, GDPR, EU-US DPF |
| Support | — | Knowledge Base, Academy, Contact sales |
| Founded | 2025 | 2010 |
| Headquarters | Newport, Rhode Island, United States | New York City, NY, United States |
| Employees | 11–50 | 1,001–5,000 |
| Funding | — | Majority buyout (Vista Equity Partners) |
| Best for | SaaS, ecommerce, marketplace and consumer app teams whose support volume is growing faster than their team. | Small and medium-sized sales teams wanting an easy-to-use, visual pipeline CRM |
Plans side by side
Helply
Credits$49month (500 credits block; larger blocks priced higher)
EnterpriseCustom
Pipedrive
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Helply
- Budget-friendly alternative
- Native Salesforce integration
- Strong Forrester Leader evaluation
- Strong adoption among enterprise account executives
- Recommended for Salesforce-centric teams
- No published pricing; custom quote required
Pipedrive
- Visual sales pipeline management
- Easy to use with quick setup
- Built specifically for sales teams
- Free trial with no credit card required
- Annual billing savings and clear pricing
- May lack governance, service, and advanced reporting
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Helply vs Pipedrive”, https://slateindex.ai/compare/helply-vs-pipedrive, data of Nov 3, 2026. Licence: CC BY 4.0.