HotjarHotjar is now Contentsquare: heatmaps, recordings and surveys.
vs
Quantum MetricExperience context for AI
Comparison · Web Analytics · weekly run Nov 2
Hotjar vs Quantum Metric
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Hotjar is the stronger AI pick in Web Analytics: it has a visibility score of 4.9 versus 2.6 for Quantum Metric, and ranks ahead in 100% of the answers that name both.
Choose Hotjar if…
- You want the brand AI engines rank higher (4.9 vs 2.6)
- You want a free plan to start
- You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or SOC 2 Type 2 coverage
- Session replay and heatmaps for behavior analysis
Choose Quantum Metric if…
- AI answers describe it more positively (33% vs 6% positive)
- You need SOC 2 Type II or ISO/IEC 27001 or HITRUST coverage
- Blends quantitative product analytics with qualitative context like session replays and error monitoring
- Strong recognition from analysts and research
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Hotjar | Quantum Metric |
|---|---|---|
| Visibility score | 4.9% | 2.6% |
| Change vs last week | New | New |
| Rank in Web Analytics | #15 | #22 |
| Share of voice | 1.9% | 1.3% |
| Mentions this run | 10 | 7 |
| Positive in AI answers | 6% | 33% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Hotjar 0pp · Quantum Metric 0pp over 0 weekly runs.
Engine by engine
Hotjar leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
HotjarQuantum Metric
Head to head in AI answers
1 engine answers name both brands
1Hotjar ranked higher
0Quantum Metric ranked higher
| Prompt | Engine | Hotjar | Quantum Metric |
|---|---|---|---|
| What are the best Web Analytics tools in 2026? | Perplexity | #10 | #15 |
Features, pricing & fit
| Dimension | Hotjar | Quantum Metric |
|---|---|---|
| Pricing model | Usage-based | Usage-based |
| Entry price | Free; paid from $39 / mo | Contact sales |
| Free plan | Yes | No |
| Deployment | — | Cloud-based service |
| Integrations | 10+ | — |
| Compliance | ISO 27001, ISO 27017, ISO 27018, ISO 27701, SOC 2 Type 2 | SOC 2 Type II, ISO/IEC 27001, HITRUST |
| Support | AI-powered support on the free plan, Priority support on Pro and Enterprise, Community, Education | Dedicated account management and customer success team, Onboarding under industry-specific playbooks, Expert-led and self-guided training, Ongoing consultation with customer success experts |
| Founded | — | 2015 |
| Headquarters | — | Colorado Springs, Colorado, US |
| Employees | — | 201–500 |
| Funding | — | Series B |
| Best for | Midsize and SMB businesses that want heatmaps, session recordings and surveys in one product experience platform. | Enterprise CX, product, UX, marketing and development teams in retail, financial services, travel and hospitality, telco, gaming and healthcare. |
Plans side by side
Hotjar
Free$0forever
Growth$39month, billed yearly ($49 billed monthly); from 7k monthly sessions
ProCustomcustom
EnterpriseCustomcustom
Quantum Metric
EnterpriseCustomcustom quote (based on session volume and digital properties)
Pros and cons
Themes from the AI answers that mention each brand
Hotjar
- Session replay and heatmaps for behavior analysis
- Combines visual behavior with quantitative and feedback data
- Basic free tier or trial available
Quantum Metric
- Blends quantitative product analytics with qualitative context like session replays and error monitoring
- Strong recognition from analysts and research
- Best for enterprise digital experience and session replay
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Hotjar vs Quantum Metric”, https://slateindex.ai/compare/hotjar-vs-quantum-metric, data of Nov 2, 2026. Licence: CC BY 4.0.