InfobipBuild meaningful customer relationships across any communication channel
vs
JustCallAI-powered phone and SMS platform for sales and support teams
Comparison · Contact Center · weekly run Nov 3
Infobip vs JustCall
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
JustCall is the stronger AI pick in Contact Center: it has a visibility score of 5.3 versus 0.3 for Infobip.
Choose Infobip if…
- You need ISO 9001 or ISO 27001 or ISO 27018 or ISO 22301 or CSA STAR Level 1 registration or Spain ENS basic compliance coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
Choose JustCall if…
- You want the brand AI engines rank higher (5.3 vs 0.3)
- You need ISO 27001:2022 coverage
- Top pick for CRM-connected sales and support
- Free 14-day trial without credit card
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Infobip | JustCall |
|---|---|---|
| Visibility score | 0.3% | 5.3% |
| Change vs last week | up+0.3% | up+0.9% |
| Rank in Contact Center | #40 | #22 |
| Share of voice | 0.1% | 1.4% |
| Mentions this run | 1 | 9 |
| Positive in AI answers | — | 75% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Infobip +0.3pp · JustCall +0.8999999999999995pp over 1 weekly runs.
Engine by engine
JustCall leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
InfobipJustCall
Head to head in AI answers
0 engine answers name both brands
0Infobip ranked higher
0JustCall ranked higher
Features, pricing & fit
| Dimension | Infobip | JustCall |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | $29 per seat / mo |
| Free plan | — | No · 14-day trial |
| Deployment | — | Cloud |
| Integrations | — | 100+ |
| Compliance | ISO 9001, ISO 27001, ISO 27018, ISO 22301, SOC 2 Type 2, CSA STAR Level 1 registration, Spain ENS basic compliance | SOC 2 Type 2, ISO 27001:2022 |
| Support | Support center, Service status page | Dedicated phone support line on Business and SalesPro plans, Dedicated success manager and personalized onboarding on SalesPro, Help Center knowledge base |
| Founded | 2006 | 2016 |
| Headquarters | London, United Kingdom | Palo Alto, California |
| Employees | 1,001–5,000 | 201–500 |
| Funding | Debt facility (BlackRock and Blue Owl as lenders) | Series B · $59M raised |
| Best for | Enterprises and digital natives that need to message customers across many channels and countries | Sales and support teams that want phone, SMS and AI calling in one platform without adding headcount |
Plans side by side
Infobip
Pricing not available.
JustCall
Team$29per user/month, billed annually (minimum 2 licenses)
Pro$49per user/month, billed annually (minimum 2 licenses)
Pro Plus$89per user/month, billed annually (minimum 2 licenses)
BusinessCustomper user/month, billed annually (minimum 10 licenses)
SalesProCustomper user/month, billed annually (minimum 2 licenses)
Pros and cons
Themes from the AI answers that mention each brand
Infobip
Profile in progress.
JustCall
- Top pick for CRM-connected sales and support
- Free 14-day trial without credit card
- Flexible, lightweight integration
- Favored by fast-moving sales and support teams
- Centralizes business phone, SMS, and AI call coaching
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Infobip vs JustCall”, https://slateindex.ai/compare/infobip-vs-justcall, data of Nov 3, 2026. Licence: CC BY 4.0.