JustCall

AI-powered phone and SMS platform for sales and support teams

Contact CenterPalo Alto, California201–500 employeesFounded 2016

#22 of 48 in Contact Center6,000 customers (per justcall.io)75% positive in AI answers

Track this brand Visit website Compare alternatives

Visibility score

5.3%

+0.9% vs last week

Weekly run · Nov 3

Data collected Nov 3, 2026·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run Nov 9, 2026

JustCall ranks #22 of 48 in Contact Center with an AI visibility score of 5.3 (SlateIndex, Nov 3, 2026).
JustCall's visibility rose 0.9 points since the previous weekly run.
JustCall is most visible on Perplexity (10.7) and least on ChatGPT (2.5).
AI engines name JustCall in 8 of the 30 Contact Center buyer prompts SlateIndex tracks.
justcall.io is the source AI engines cite most in answers about JustCall, with 9 citations.

About

Company details for JustCall

JustCall is a cloud phone and SMS platform for sales and support teams. It provides business phone numbers, IVR and call routing, power, predictive and auto dialers, call recording, and SMS, MMS and WhatsApp messaging in one inbox. Its AI Voice Agent answers and qualifies inbound calls, and AI coaching and call scoring cover agent performance. It ranks #22 of 48 in Contact Center on SlateIndex and has a visibility score of 5.3 in the latest weekly run.

Founded in 2016 and headquartered in Palo Alto, California, the company employs 201–500 people. It has raised about $59M. Its differentiator: voice, SMS, workflow automation and AI coaching with call scoring together in one platform, according to the vendor.

Website: justcall.io
Categories: Contact Center
Company size: 201–500 employees
Headquarters: Palo Alto, California
Founded: 2016
Company type: Division of SaaS Labs
Funding: Series B · $59M raised
Customers: 6,000 · per justcall.io
Pricing: $29 per seat / mo · per seat
Free trial: 14-day free trial
Deployment: Cloud
Integrations: 100+ native
Compliance: SOC 2 Type 2, ISO 27001:2022
Support: Dedicated phone support line on Business and SalesPro plans, Dedicated success manager and personalized onboarding on SalesPro, Help Center knowledge base

LinkedIn · linkedin.com/company/justcall-io/X · x.com/justcallhq/Facebook · facebook.com/justcall.io/Instagram · instagram.com/justcall_io/YouTube · youtube.com/Justcall

Read from linkedin.com, justcall.io, g2.com, saleshive.com, caplight.com, help.justcall.io · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score

5.3%

across Contact Center answers, weighted by position

ChatGPT2.5%

AI Mode2.6%

Perplexity10.7%

Change

+0.9%

vs last week’s run

Category rank

#22 of 48

in Contact Center

Mentions

in this week’s run

Share of voice

1.4%

of AI mentions in Contact Center

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now5.3%

30-day changeup+0.8999999999999995pp

High · low5.3% · 4.4%

Rank#23 → #22

JustCall gained 0.9 points over 1 weekly run in Contact Center. Genesys leads the category at 52.3%.

Media

Website and product screenshots for JustCall

All media

Home page

Pricing page

AI mentions & citations

Recent answers that name JustCall

All prompts

Best contact center platform for startups

Best for CRM-Connected Sales & Support: JustCall

Google AI Mode · run of Nov 3

Which contact center platform offers a free trial?

JustCall: 14-day free trial with no credit card required.

Perplexity · run of Nov 3

Products & features

What JustCall sells

AI Voice Agent

Answers, qualifies and routes inbound calls 24/7 and books meetings.

Business Phone System

Cloud phone numbers, IVR, call routing and call forwarding with local numbers in 70+ countries.

Sales Dialer (SalesPro)

Power, predictive and auto dialers for outbound sales teams.

Call Center Software

Automated call distribution, call recording and real-time agent analytics for support teams.

SMS, MMS and WhatsApp Inbox

Shared inbox for texts, multimedia and WhatsApp messages, with bulk SMS and SMS bots.

Conversation Intelligence

AI call transcription, call scoring, agent coaching and real-time agent assist.

Strengths engines cite

Top pick for CRM-connected sales and support
Free 14-day trial without credit card
Flexible, lightweight integration
Favored by fast-moving sales and support teams
Centralizes business phone, SMS, and AI call coaching

Target market & buyers

Sales and support teams across industries

Notable customers include Apollo Insurance, Yellowstone Local, GoStudent, Avalon Pharmacy.

Industry	Primary use case
Healthcare	Offering contextual and reliable support to patients and providers
Education	Managing admissions, enrollment and counselling workflows
Real Estate	Handling calls and property showings
Financial Services	Secure conversations with customers
Fitness & Wellness	Growing bookings and memberships
Retail	Customer engagement and service

Funding & recent developments

Funding

Round	Year	Amount
Series A	2021	—
Series B	2022	—

Latest known round	Total raised
Series B	$59M

Recent developments

Jun 2026ProductEnhanced cloud call center solution announced
JustCall announced an enhanced cloud call center solution.
Jun 2026ProductAdvanced auto dialer solution announced
JustCall announced an advanced auto dialer solution for sales teams.
Mar 2026ProductRevamped in-call infrastructure announced
JustCall announced a revamped calling experience and in-call infrastructure.
Jan 2026PartnershipListed on the Greenhouse Marketplace
JustCall was listed on the Greenhouse Marketplace.

Competitive landscape

How JustCall compares with its top three alternatives

All alternatives

JustCall most often appears alongside Nextiva, RingCentral, Genesys in AI answers.

vsJustCall vs Nextiva5.3% vs 15.7% visibility · Nextiva leadsFull comparison vsJustCall vs RingCentral5.3% vs 14.6% visibility · RingCentral leadsFull comparison vsJustCall vs Genesys5.3% vs 52.3% visibility · Genesys leadsFull comparison

Brand	Visibility	Share of voice	vs last week	Starting price
JustCall	5.3%	1.4%	up+0.9%	$29 / seat / mo
Nextiva	15.7%	4.5%	up+1.6%	$15 / seat / mo
RingCentral	14.6%	4.7%	up+0.2%	$20 / seat / mo
Genesys	52.3%	8.9%	down−2.3%	Pricing not available
Zendesk	49.3%	11.2%	up+0.3%	$19 / seat / mo