Kore.aiEnterprise agentic AI platform for customer service, employee productivity and process automation
vs
Retell AIAI Voice Agents That Automate Phone Calls
Comparison · AI Agents · weekly run Nov 3
Kore.ai vs Retell AI
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Kore.ai is the stronger AI pick in AI Agents: it has a visibility score of 2.7 versus 2 for Retell AI.
Choose Kore.ai if…
- You want the brand AI engines rank higher (2.7 vs 2)
- You prefer a larger, established vendor (501–1,000 employees)
- Named a Gartner Magic Quadrant Leader for conversational AI platforms
Choose Retell AI if…
- You need a self-hosted or on-premises option
- You need HIPAA or SOC 2 Type II or GDPR or ISO 27001 coverage
- Highly rated by developers and SMBs
- One of the highest customer star ratings
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Kore.ai | Retell AI |
|---|---|---|
| Visibility score | 2.7% | 2% |
| Change vs last week | New | New |
| Rank in AI Agents | #33 | #42 |
| Share of voice | 1% | 0.5% |
| Mentions this run | 7 | 3 |
| Positive in AI answers | 43% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Kore.ai 0pp · Retell AI 0pp over 0 weekly runs.
Engine by engine
Kore.ai leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
Kore.aiRetell AI
Head to head in AI answers
0 engine answers name both brands
0Kore.ai ranked higher
0Retell AI ranked higher
Features, pricing & fit
| Dimension | Kore.ai | Retell AI |
|---|---|---|
| Pricing model | — | Usage-based |
| Entry price | — | Contact sales |
| Free plan | — | Yes |
| Deployment | Cloud-based; Artemis first launched on Microsoft Azure | Cloud platform, with enterprise on-premises deployment available |
| Compliance | — | HIPAA, SOC 2 Type II, GDPR, ISO 27001 |
| Support | Proof Concierge, Forward Deployed Engineers (FDEs) | Community and email support, 24/7 omnichannel support with dedicated portal (Enterprise), Dedicated implementation support (Enterprise), Named account manager (Enterprise) |
| Founded | 2013 | 2023 |
| Headquarters | San Mateo, California, US | Redwood City, California |
| Employees | 501–1,000 | 51–200 |
| Funding | Series E-2 | Seed · $5M raised |
| Best for | Large enterprises running customer service, employee productivity and process automation with AI agents | Businesses that run high call volumes in healthcare, insurance, financial services, logistics and similar fields, and teams that want to build and change voice agents themselves. |
Plans side by side
Kore.ai
Pricing not available.
Retell AI
Pay as you go$0per minute, $0.07-$0.31 for voice agents
EnterpriseCustomcustom pricing
Pros and cons
Themes from the AI answers that mention each brand
Kore.ai
- Named a Gartner Magic Quadrant Leader for conversational AI platforms
- Access limited to approved organizations and partners
Retell AI
- Highly rated by developers and SMBs
- One of the highest customer star ratings
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Kore.ai vs Retell AI”, https://slateindex.ai/compare/kore-ai-vs-retell-ai, data of Nov 3, 2026. Licence: CC BY 4.0.