Kore.aiEnterprise agentic AI platform for customer service, employee productivity and process automation
vs
Tray.aiOrchestrate integration, automation, and agents
Comparison · AI Agents · weekly run Nov 3
Kore.ai vs Tray.ai
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Kore.ai is the stronger AI pick in AI Agents: it has a visibility score of 2.7 versus 1.5 for Tray.ai, and ranks ahead in 0% of the answers that name both.
Choose Kore.ai if…
- You want the brand AI engines rank higher (2.7 vs 1.5)
- You prefer a larger, established vendor (501–1,000 employees)
- Named a Gartner Magic Quadrant Leader for conversational AI platforms
Choose Tray.ai if…
- You need SOC 1 or SOC 2 or HIPAA or GDPR coverage
- Recommended as a cloud-neutral orchestration platform option
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Kore.ai | Tray.ai |
|---|---|---|
| Visibility score | 2.7% | 1.5% |
| Change vs last week | New | New |
| Rank in AI Agents | #33 | #50 |
| Share of voice | 1% | 0.4% |
| Mentions this run | 7 | 3 |
| Positive in AI answers | 43% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Kore.ai 0pp · Tray.ai 0pp over 0 weekly runs.
Engine by engine
Kore.ai leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
Kore.aiTray.ai
Head to head in AI answers
1 engine answers name both brands
0Kore.ai ranked higher
1Tray.ai ranked higher
| Prompt | Engine | Kore.ai | Tray.ai |
|---|---|---|---|
| Best AI agent platform for enterprise | Perplexity | #11 | #8 |
Features, pricing & fit
| Dimension | Kore.ai | Tray.ai |
|---|---|---|
| Pricing model | — | Usage-based |
| Entry price | — | Contact sales |
| Free plan | — | No · 30-day trial |
| Deployment | Cloud-based; Artemis first launched on Microsoft Azure | Tray-managed cloud runtime, with on-premise connectivity and regional hosting on Enterprise plans |
| Integrations | — | 700+ |
| Compliance | — | SOC 1, SOC 2, HIPAA, GDPR |
| Support | Proof Concierge, Forward Deployed Engineers (FDEs) | Business hours support on all plans, Knowledge base, Community forums, Tray Academy |
| Founded | 2013 | 2012 |
| Headquarters | San Mateo, California, US | San Francisco, CA |
| Employees | 501–1,000 | 201–500 |
| Funding | Series E-2 | Series C-2 · $164M raised |
| Best for | Large enterprises running customer service, employee productivity and process automation with AI agents | Enterprise IT and business teams that need to build integrations, AI agents and governed MCP tools on one platform |
Plans side by side
Kore.ai
Pricing not available.
Tray.ai
ProCustomSized to your needs
TeamCustomSized to your needs
EnterpriseCustomSized to your needs
Pros and cons
Themes from the AI answers that mention each brand
Kore.ai
- Named a Gartner Magic Quadrant Leader for conversational AI platforms
- Access limited to approved organizations and partners
Tray.ai
- Recommended as a cloud-neutral orchestration platform option
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Kore.ai vs Tray.ai”, https://slateindex.ai/compare/kore-ai-vs-tray-ai, data of Nov 3, 2026. Licence: CC BY 4.0.