LoomWe're bringing video messaging to work and empowering everyone to communicate more effectively, wherever they are.

SalesforceThe #1 AI CRM

Comparison · Sales Enablement · weekly run Nov 2

Loom vs Salesforce

Which one do AI engines recommend, and how do they differ on price, fit and features?

Track both brands

The short answer

Salesforce is the stronger AI pick in Sales Enablement: it has a visibility score of 37.1 versus 1.1 for Loom, and ranks ahead in 0% of the answers that name both.

Choose Loom if…

You need GDPR or CCPA or SOC 2 Type 2 coverage
Async video for sharing updates and feedback

Choose Salesforce if…

You want the brand AI engines rank higher (37.1 vs 1.1)
You need ISO 27001:2022 or ISO 27017 or ISO 27018 or SOC 1 or SOC 2 or SOC 3 or HITRUST coverage
Powerful reporting, automation and customisation
Market leader and gold standard CRM

AI visibility side by side

Latest weekly run · Nov 2

Metric	Loom	Salesforce
Visibility score	1.1%	37.1%
Change vs last week	New	New
Rank in Sales Enablement	#32	#4
Share of voice	0.4%	9.2%
Mentions this run	2	52
Positive in AI answers	—	21%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Loom 0pp · Salesforce 0pp over 0 weekly runs.

Engine by engine

Salesforce leads on 3 of 3 engines

ChatGPT

1.7%

43%

AI Mode

1.7%

32.8%

Perplexity

35.6%

LoomSalesforce

Head to head in AI answers

1 engine answers name both brands

1Loom ranked higher

0Salesforce ranked higher

Prompt	Engine	Loom	Salesforce
How do companies give reps content and coaching without a dedicated tool?	AI Mode	#5	#7

Features, pricing & fit

Dimension	Loom	Salesforce
Pricing model	Per seat	—
Entry price	Free; paid from $18 per seat / mo	—
Free plan	Yes	—
Deployment	Cloud, built on AWS infrastructure	Cloud (SaaS)
Compliance	GDPR, CCPA, SOC 2 Type 2	ISO 27001:2022, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3, HITRUST
Support	Priority support on Business and Business + AI plans, Dedicated support and a dedicated account manager on Enterprise	Phone, Trailblazer Community, Success Plans, Trailhead training
Founded	2016	1999
Headquarters	San Francisco, California, United States	San Francisco, California
Employees	5,000+	5,000+
Funding	Series C · $204M raised	—
Best for	Sales, engineering, customer support and design teams that want to share context by video message instead of meetings or long emails.	Businesses from small companies to large enterprises wanting sales, service, marketing and commerce on one CRM platform