LoomWe're bringing video messaging to work and empowering everyone to communicate more effectively, wherever they are.
vs
SuiteCRMThe world's number 1 open source CRM.
Comparison · Sales Enablement · weekly run Nov 2
Loom vs SuiteCRM
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Loom is the stronger AI pick in Sales Enablement: it has a visibility score of 1.1 versus 0 for SuiteCRM.
Choose Loom if…
- You want the brand AI engines rank higher (1.1 vs 0)
- You need GDPR or CCPA or SOC 2 Type 2 coverage
- You prefer a larger, established vendor (5,000+ employees)
- Async video for sharing updates and feedback
Choose SuiteCRM if…
- You need ISO 9001 or ISO 27001 coverage
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Loom | SuiteCRM |
|---|---|---|
| Visibility score | 1.1% | 0% |
| Change vs last week | New | New |
| Rank in Sales Enablement | #32 | #52 |
| Share of voice | 0.4% | 0% |
| Mentions this run | 2 | 0 |
| Positive in AI answers | — | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Loom 0pp · SuiteCRM 0pp over 0 weekly runs.
Engine by engine
Loom leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
LoomSuiteCRM
Head to head in AI answers
0 engine answers name both brands
0Loom ranked higher
0SuiteCRM ranked higher
Features, pricing & fit
| Dimension | Loom | SuiteCRM |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $18 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | Cloud, built on AWS infrastructure | Self-hosted or fully managed hosting |
| Compliance | GDPR, CCPA, SOC 2 Type 2 | ISO 9001, ISO 27001 |
| Support | Priority support on Business and Business + AI plans, Dedicated support and a dedicated account manager on Enterprise | Community forums and knowledge base, Standard support: prepaid hours by email, phone and video call, SuiteASSURED priority support with 10 care hours |
| Founded | 2016 | — |
| Headquarters | San Francisco, California, United States | Stirling, UK |
| Employees | 5,000+ | 11–50 |
| Funding | Series C · $204M raised | Raised Funding Round |
| Best for | Sales, engineering, customer support and design teams that want to share context by video message instead of meetings or long emails. | Organisations that want an open-source CRM without per-user licence fees, whether they have in-house IT or prefer fully managed hosting. |
Plans side by side
Loom
Starter$0
Business$18per user / month
Business + AI$24per user / month
EnterpriseCustom
SuiteCRM
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Loom
- Async video for sharing updates and feedback
SuiteCRM
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Loom vs SuiteCRM”, https://slateindex.ai/compare/loom-vs-suitecrm, data of Nov 2, 2026. Licence: CC BY 4.0.