LoomWe're bringing video messaging to work and empowering everyone to communicate more effectively, wherever they are.
vs
TwentyThe #1 Open Source CRM for modern teams.
Comparison · Sales Enablement · weekly run Nov 2
Loom vs Twenty
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Loom is the stronger AI pick in Sales Enablement: it has a visibility score of 1.1 versus 0 for Twenty.
Choose Loom if…
- You want the brand AI engines rank higher (1.1 vs 0)
- You need GDPR or CCPA or SOC 2 Type 2 coverage
- You prefer a larger, established vendor (5,000+ employees)
- Async video for sharing updates and feedback
Choose Twenty if…
- You want a lower entry price ($9 vs $18)
- You need SOC 2 Type II coverage
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Loom | Twenty |
|---|---|---|
| Visibility score | 1.1% | 0% |
| Change vs last week | New | New |
| Rank in Sales Enablement | #32 | #54 |
| Share of voice | 0.4% | 0% |
| Mentions this run | 2 | 0 |
| Positive in AI answers | — | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Loom 0pp · Twenty 0pp over 0 weekly runs.
Engine by engine
Loom leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
LoomTwenty
Head to head in AI answers
0 engine answers name both brands
0Loom ranked higher
0Twenty ranked higher
Features, pricing & fit
| Dimension | Loom | Twenty |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $18 per seat / mo | Free; paid from $9 per seat / mo |
| Free plan | Yes | Yes |
| Deployment | Cloud, built on AWS infrastructure | Self-hosted or managed cloud |
| Compliance | GDPR, CCPA, SOC 2 Type 2 | SOC 2 Type II |
| Support | Priority support on Business and Business + AI plans, Dedicated support and a dedicated account manager on Enterprise | Community, Email and chat, Priority support, Dedicated support and SLA |
| Founded | 2016 | 2023 |
| Headquarters | San Francisco, California, United States | San Francisco, California, United States |
| Employees | 5,000+ | 1–10 |
| Funding | Series C · $204M raised | Series B · $105M raised |
| Best for | Sales, engineering, customer support and design teams that want to share context by video message instead of meetings or long emails. | Technical teams that want a custom CRM they can own, extend with code and adapt as the business grows. |
Plans side by side
Loom
Starter$0
Business$18per user / month
Business + AI$24per user / month
EnterpriseCustom
Pros and cons
Themes from the AI answers that mention each brand
Loom
- Async video for sharing updates and feedback
Twenty
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Loom vs Twenty”, https://slateindex.ai/compare/loom-vs-twenty, data of Nov 2, 2026. Licence: CC BY 4.0.