MakeAI automation you can visually build and orchestrate in real time.
vs
ShelfNext-generation knowledge and governance platform for accurate GenAI answers.
Comparison · Knowledge Management · weekly run Nov 3
Make vs Shelf
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Make is the stronger AI pick in Knowledge Management: it has a visibility score of 14.4 versus 1.5 for Shelf.
Choose Make if…
- You want the brand AI engines rank higher (14.4 vs 1.5)
- You need SOC 3 or ISO 27001 coverage
- You prefer a larger, established vendor (201–500 employees)
- Free tier with 1,000 credits per month
Choose Shelf if…
- AI answers describe it more positively (67% vs 41% positive)
- You need CCPA coverage
- Recommended by analysts for knowledge management
- Suited to customer-service and contact-center knowledge management
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Make | Shelf |
|---|---|---|
| Visibility score | 14.4% | 1.5% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #7 | #38 |
| Share of voice | 3.1% | 0.7% |
| Mentions this run | 17 | 4 |
| Positive in AI answers | 41% | 67% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Make 0pp · Shelf 0pp over 0 weekly runs.
Engine by engine
Make leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
MakeShelf
Head to head in AI answers
0 engine answers name both brands
0Make ranked higher
0Shelf ranked higher
Features, pricing & fit
| Dimension | Make | Shelf |
|---|---|---|
| Deployment | Cloud, hosted on Amazon AWS | Cloud-hosted on AWS, with data centers in the US, Canada and EU |
| Integrations | 3500+ | — |
| Compliance | GDPR, SOC 2 Type II, SOC 3, ISO 27001 | SOC 2 Type II, GDPR, CCPA |
| Support | Help center, Community forum, 24/7 support on Enterprise plans, Dedicated support team on Enterprise plans | Contact form on the website, Developer portal with API specs, cookbooks and SDKs |
| Founded | 2012 | — |
| Headquarters | Prague, Czech Republic | New York City, NY, United States |
| Employees | 201–500 | 51–200 |
| Funding | — | Series B · $61M raised |
| Best for | Teams and organizations deploying AI and automation across the business, from a single department to company-wide. | Business and knowledge management teams that need governed enterprise knowledge, and technical teams that want a data layer under their own AI applications. |
Pros and cons
Themes from the AI answers that mention each brand
Make
- Free tier with 1,000 credits per month
- Transparent pricing with paid plans from $12/month
- Visual, no-code automation between existing apps
- Integrations with more than 3,000 apps
- Built-in AI agents for business workflows
Shelf
- Recommended by analysts for knowledge management
- Suited to customer-service and contact-center knowledge management
- Recommended for vendor landscape and competitive intelligence databases
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Make vs Shelf”, https://slateindex.ai/compare/make-vs-shelf, data of Nov 3, 2026. Licence: CC BY 4.0.