monday.com vs SugarCRM
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
monday.com is the stronger AI pick in CRM: it has a visibility score of 10.1 versus 1.7 for SugarCRM, and ranks ahead in 75% of the answers that name both.
Choose monday.com if…
- You want the brand AI engines rank higher (10.1 vs 1.7)
- You need more native integrations (850+ vs 180+)
- AI answers describe it more positively (33% vs 20% positive)
- You need SOC 1 Type II or SOC 3 or ISO/IEC 27018:2019 or ISO/IEC 27017:2015 or ISO/IEC 27032:2023 or ISO/IEC 27701:2019 or TX-RAMP coverage
Choose SugarCRM if…
- You need GDPR or CCPA coverage
- strong midmarket option
- good account and contact management
AI visibility side by side
Latest weekly run · Nov 3
| Metric | monday.com | SugarCRM |
|---|---|---|
| Visibility score | 10.1% | 1.7% |
| Change vs last week | down−2.3% | up+0.7% |
| Rank in CRM | #7 | #25 |
| Share of voice | 4% | 1.1% |
| Mentions this run | 18 | 5 |
| Positive in AI answers | 33% | 20% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
monday.com −2.200000000000001pp · SugarCRM +0.7pp over 1 weekly runs.
Engine by engine
monday.com leads on 3 of 3 engines
Head to head in AI answers
4 engine answers name both brands
| Prompt | Engine | monday.com | SugarCRM |
|---|---|---|---|
| Which CRM vendors do analysts recommend? | ChatGPT | #10 | #11 |
| Which CRM vendors do analysts recommend? | Perplexity | #10 | #11 |
| Which CRM offers a free trial? | Perplexity | #4 | #8 |
| Official website of the top CRM vendors | ChatGPT | #12 | #11 |
Features, pricing & fit
| Dimension | monday.com | SugarCRM |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $9 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | Cloud | Cloud (SugarCloud) and on-premise |
| Integrations | 850+ | 180+ |
| Compliance | SOC 1 Type II, SOC 2 Type II, SOC 3, ISO/IEC 27001:2022, ISO/IEC 27018:2019, ISO/IEC 27017:2015, ISO/IEC 27032:2023, ISO/IEC 27701:2019, CSA STAR, TX-RAMP | SOC 2 Type II, ISO/IEC 27001:2022, CSA STAR, GDPR, CCPA |
| Support | Help center, 24/7 support, Enterprise onboarding and training, Webinars | — |
| Founded | 2012 | 2004 |
| Headquarters | Tel Aviv, Israel | — |
| Employees | 1,001–5,000 | 501–1,000 |
| Funding | Post-IPO Equity · $235M raised | Private equity (Accel-KKR) |
| Best for | Teams that want their CRM on the same platform as their project and delivery work | Mid-market B2B companies in manufacturing, wholesale and distribution that need CRM connected to their ERP. |
Plans side by side
monday.com
SugarCRM
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
monday.com
- Highly customizable visual boards and workspace
- Strong workflow automation
- User-friendly and quick to onboard teams
- Top ratings and high user satisfaction
- Clear, transparent per-seat pricing tiers
SugarCRM
- strong midmarket option
- good account and contact management
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “monday.com vs SugarCRM”, https://slateindex.ai/compare/monday-com-vs-sugarcrm, data of Nov 3, 2026. Licence: CC BY 4.0.