Who each engine recommends
Position of every brand named in the latest run.
| Brand | ChatGPT | Perplexity | AI Mode | Mention rate |
|---|---|---|---|---|
| SalesforceTop pick | #1 | #1 | #1 | |
| HubSpot | #2 | #3 | #2 | |
| Microsoft Dynamics 365 | #3 | #2 | #5 | |
| Pipedrive | #7 | #7 | #3 | |
| Zoho | #6 | #4 | #4 | |
| Oracle CX | #4 | #5 | — | |
| SAP Sales Cloud | #5 | #6 | — | |
| Freshworks | #8 | #8 | — | |
| Zendesk | #9 | #10 | — | |
| monday.com | #12 | #9 | — | |
| Creatio | #10 | — | — | |
| SugarCRM | #11 | — | — |
Mention rate over time
Share of engines naming each brand, weekly over the last 60 days (up to 8 brands).
Salesforce is named by 100% of engines today.
Responses
What each engine answered, and how the shortlist moved.
Here are the official websites of some of the top CRM (Customer Relationship Management) vendors, based on industry presence and platform capabilities. Top CRM vendors and official websites ------------------------------------- CRM Vendor Official website --- --- Salesforce HubSpot Microsoft Dynamics 365 Oracle SAP Zoho CRM Pipedrive Freshworks Zendesk Creatio SugarCRM monday CRM These vendors include leading providers identified in the 2026 ISG CRM Buyers Guide. Recommended starting points…
- Salesforce — Enterprise CRM: Salesforce, Oracle, Microsoft Dynamics 365, SAP.
- HubSpot — Small and medium businesses: HubSpot, Zoho, Pipedrive.
- Microsoft Dynamics 365 — Enterprise CRM: Salesforce, Oracle, Microsoft Dynamics 365, SAP. ↑ 2 vs last week
- Oracle CX — Enterprise CRM: Salesforce, Oracle, Microsoft Dynamics 365, SAP. New this week
- SAP Sales Cloud — Enterprise CRM: Salesforce, Oracle, Microsoft Dynamics 365, SAP. New this week
- Zoho ↓ 3 vs last week
- Pipedrive — Small and medium businesses: HubSpot, Zoho, Pipedrive.
- Freshworks — Customer service and support: Zendesk, Freshworks.
- Zendesk — Customer service and support: Zendesk, Freshworks. ↓ 3 vs last week
- Creatio — Workflow automation and customization: Creatio. ↓ 1 vs last week
- SugarCRM ↓ 1 vs last week
- monday.com
Dropped from this engine’s shortlist this week: ServiceNow, Attio
Here are official websites for widely used CRM vendors, including the leading platforms identified in current CRM comparisons and adoption data. Salesforce — Salesforce.com Microsoft Dynamics 365 — Microsoft.com/dynamics-365 HubSpot CRM — HubSpot.com Zoho CRM — Zoho.com/crm Oracle Fusion Cloud Sales — Oracle.com/applications/customer-experience/sales SAP Sales Cloud — SAP.com/products/crm/sales-cloud.html Pipedrive — Pipedrive.com Freshsales by Freshworks — Freshworks.com/crm Monday CRM —…
- Salesforce — Salesforce, HubSpot, Zoho, and Pipedrive are among the most widely adopted CRM vendors, while Microsoft, Oracle, and SAP are prominent enterprise CRM providers.
- Microsoft Dynamics 365 — Microsoft Dynamics 365 — Microsoft.com/dynamics-365. ↑ 1 vs last week
- HubSpot — HubSpot CRM — HubSpot.com. ↓ 1 vs last week
- Zoho — Zoho CRM — Zoho.com/crm. ↑ 2 vs last week
- Oracle CX — Oracle Fusion Cloud Sales — Oracle.com/applications/customer-experience/sales.
- SAP Sales Cloud — SAP Sales Cloud — SAP.com/products/crm/sales-cloud.html. ↓ 2 vs last week
- Pipedrive — Salesforce, HubSpot, Zoho, and Pipedrive are among the most widely adopted CRM vendors, while Microsoft, Oracle, and SAP are prominent enterprise CRM providers.
- Freshworks — Freshsales by Freshworks — Freshworks.com/crm.
- monday.com — Monday CRM — Monday.com.
- Zendesk — Zendesk Sell — Zendesk.com/sell.
The official websites for the top customer relationship management (CRM) software vendors are listed below:[](https://www.g2.com/categories/crm) CRM Vendor Official Website Primary Focus --------- Salesforce Salesforce Enterprise CRM, cloud-based sales, and AI-driven agentic workflows HubSpot HubSpot Inbound marketing, sales, and smart CRM for growing businesses Pipedrive Pipedrive Sales-pipeline focused CRM built for sales teams Zoho CRM Zoho Affordable, customizable CRM suites for small-to-…
- Salesforce
- HubSpot
- Pipedrive ↑ 2 vs last week
- Zoho
- Microsoft Dynamics 365 ↓ 2 vs last week
Citations
Sources the engines cited for this prompt.
| Source | Type | Citations | Cited by |
|---|---|---|---|
| salesforce.com | Brand site · Salesforce | 7 | ChatGPT, Perplexity, Google AI Mode |
| hubspot.com | Brand site · HubSpot | 4 | ChatGPT, Perplexity, Google AI Mode |
| g2.com | Review site | 2 | ChatGPT, Google AI Mode |
| ramp.com | Web | 2 | ChatGPT, Perplexity |
| builtin.com | Web | 1 | ChatGPT |
| ciopages.com | Web | 1 | ChatGPT |
| crm.org | Web | 1 | Perplexity |
| crm-saas-pi.vercel.app | Web | 1 | ChatGPT |
| crmswitch.com | Web | 1 | ChatGPT |
| findmycrm.com | Web | 1 | Perplexity |
| github.com | Web | 1 | Perplexity |
| isg-one.com | Web | 1 | ChatGPT |
| softwarecompare.co | Web | 1 | ChatGPT |
| techdestination.com | Web | 1 | ChatGPT |
| thomsondata.com | Web | 1 | Perplexity |
| weekcrm.com | Web | 1 | Perplexity |
| zapier.com | Web | 1 | ChatGPT |
| zoho.com | Brand site · Zoho | 1 | ChatGPT |