Retell AIAI Voice Agents That Automate Phone Calls
vs
WorkatoThe Control & Execution Platform to govern AI, connect apps and data, and orchestrate workflows and agents
Comparison · AI Agents · weekly run Nov 3
Retell AI vs Workato
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Retell AI is the stronger AI pick in AI Agents: it has a visibility score of 2 versus 1.9 for Workato.
Choose Retell AI if…
- You want the brand AI engines rank higher (2 vs 1.9)
- You need SOC 2 Type II coverage
- Usage-based pricing suits your budget better than flat tiers
- Highly rated by developers and SMBs
Choose Workato if…
- You need SOC 2 or ISO/IEC 42001 coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
- Flat tiers pricing suits your budget better than usage-based
- Rated Exemplary by ISG
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Retell AI | Workato |
|---|---|---|
| Visibility score | 2% | 1.9% |
| Change vs last week | New | New |
| Rank in AI Agents | #42 | #44 |
| Share of voice | 0.5% | 0.8% |
| Mentions this run | 3 | 6 |
| Positive in AI answers | — | 17% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Retell AI 0pp · Workato 0pp over 0 weekly runs.
Engine by engine
Retell AI leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
Retell AIWorkato
Head to head in AI answers
0 engine answers name both brands
0Retell AI ranked higher
0Workato ranked higher
Features, pricing & fit
| Dimension | Retell AI | Workato |
|---|---|---|
| Pricing model | Usage-based | Flat tiers |
| Entry price | Contact sales | Free; paid from $100 / mo |
| Free plan | Yes | Yes |
| Deployment | Cloud platform, with enterprise on-premises deployment available | Cloud-hosted, with on-premises gateways for on-premises applications and databases, Virtual Private Workato as an add-on, and multi-region options on Enterprise |
| Integrations | — | 1200+ |
| Compliance | HIPAA, SOC 2 Type II, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001, ISO/IEC 42001 |
| Support | Community and email support, 24/7 omnichannel support with dedicated portal (Enterprise), Dedicated implementation support (Enterprise), Named account manager (Enterprise) | Live chat, documentation and community resources on Free and Pro, Priority support and dedicated success options on Enterprise, 24/7 product support and SLAs on Enterprise |
| Founded | 2023 | 2013 |
| Headquarters | Redwood City, California | Palo Alto, California, United States |
| Employees | 51–200 | 1,001–5,000 |
| Funding | Seed · $5M raised | Series D · $420M raised |
| Best for | Businesses that run high call volumes in healthcare, insurance, financial services, logistics and similar fields, and teams that want to build and change voice agents themselves. | Teams and enterprises that need to connect AI agents to business systems, from small teams starting on the Free and Pro plans to large organizations on Enterprise |
Plans side by side
Retell AI
Pay as you go$0per minute, $0.07-$0.31 for voice agents
EnterpriseCustomcustom pricing
Pros and cons
Themes from the AI answers that mention each brand
Retell AI
- Highly rated by developers and SMBs
- One of the highest customer star ratings
Workato
- Rated Exemplary by ISG
- Strong enterprise governance
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Retell AI vs Workato”, https://slateindex.ai/compare/retell-ai-vs-workato, data of Nov 3, 2026. Licence: CC BY 4.0.