Smartlook vs Userpilot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Userpilot is the stronger AI pick in Product Analytics: it has a visibility score of 14.6 versus 0 for Smartlook.
Choose Smartlook if…
No clear advantage in the published data.
Choose Userpilot if…
- You want the brand AI engines rank higher (14.6 vs 0)
- AI answers describe it more positively (28% vs 0% positive)
- You need SOC 2 Type II or GDPR or HIPAA coverage
- strong for onboarding and in-app adoption
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Smartlook | Userpilot |
|---|---|---|
| Visibility score | 0% | 14.6% |
| Change vs last week | no change0% | up+0.1% |
| Rank in Product Analytics | #29 | #6 |
| Share of voice | 0% | 4.4% |
| Mentions this run | 0 | 24 |
| Positive in AI answers | 0% | 28% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Smartlook 0pp · Userpilot +0.09999999999999964pp over 1 weekly runs.
Engine by engine
Userpilot leads on 3 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | Smartlook | Userpilot |
|---|---|---|
| Pricing model | — | Usage-based |
| Entry price | — | $299 / mo |
| Free plan | — | No · 14-day trial |
| Deployment | Cloud | Cloud-hosted on AWS with a small GCP footprint, with optional EU data hosting |
| Compliance | — | SOC 2 Type II, GDPR, HIPAA |
| Support | Online support until the Last Day of Support, Dedicated Account Manager, Email support@smartlook.com, Self-support documentation | Email support, Live chat, Phone support |
| Founded | — | 2019 |
| Headquarters | — | Austin, Texas, United States |
| Employees | — | 51–200 |
| Funding | Series A · $4M raised | Seed · $6M raised |
| Best for | Teams that need to understand why users act as they do on websites and mobile apps, including enterprises with multiple teams. | Product, growth and customer success teams at SaaS companies that want to run onboarding, feature adoption and feedback without developer tickets |
Plans side by side
Smartlook
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Smartlook
Profile in progress.
Userpilot
- strong for onboarding and in-app adoption
- combines analytics with onboarding, surveys, and in-app guidance
- 14-day free trial
- higher starting price than LogRocket
- trails LogRocket on review ratings
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Smartlook vs Userpilot”, https://slateindex.ai/compare/smartlook-vs-userpilot, data of Nov 3, 2026. Licence: CC BY 4.0.